A Persona-Based Corpus in the Diabetes Self-Care Domain - Applying a Human-Centered Approach to a Low-Resource Context

Rossana Cunha, Thiago Castro Ferreira, Adriana Pagano, Fabio Alves


Abstract
While Natural Language Processing (NLP) models have gained substantial attention, only in recent years has research opened new paths for tackling Human-Computer Design (HCD) from the perspective of natural language. We focus on developing a human-centered corpus, more specifically, a persona-based corpus in a particular healthcare domain (diabetes mellitus self-care). In order to follow an HCD approach, we created personas to model interpersonal interaction (expert and non-expert users) in that specific domain. We show that an HCD approach benefits language generation from different perspectives, from machines to humans - contributing with new directions for low-resource contexts (languages other than English and sensitive domains) where the need to promote effective communication is essential.
Anthology ID:
2024.lrec-main.121
Volume:
Proceedings of the 2024 Joint International Conference on Computational Linguistics, Language Resources and Evaluation (LREC-COLING 2024)
Month:
May
Year:
2024
Address:
Torino, Italia
Editors:
Nicoletta Calzolari, Min-Yen Kan, Veronique Hoste, Alessandro Lenci, Sakriani Sakti, Nianwen Xue
Venues:
LREC | COLING
SIG:
Publisher:
ELRA and ICCL
Note:
Pages:
1353–1369
Language:
URL:
https://aclanthology.org/2024.lrec-main.121
DOI:
Bibkey:
Cite (ACL):
Rossana Cunha, Thiago Castro Ferreira, Adriana Pagano, and Fabio Alves. 2024. A Persona-Based Corpus in the Diabetes Self-Care Domain - Applying a Human-Centered Approach to a Low-Resource Context. In Proceedings of the 2024 Joint International Conference on Computational Linguistics, Language Resources and Evaluation (LREC-COLING 2024), pages 1353–1369, Torino, Italia. ELRA and ICCL.
Cite (Informal):
A Persona-Based Corpus in the Diabetes Self-Care Domain - Applying a Human-Centered Approach to a Low-Resource Context (Cunha et al., LREC-COLING 2024)
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