Abstract
Automatic dialogue summarization is a well-established task with the goal of distilling the most crucial information from human conversations into concise textual summaries. However, most existing research has predominantly focused on summarizing factual information, neglecting the affective content, which can hold valuable insights for analyzing, monitoring, or facilitating human interactions. In this paper, we introduce and assess a set of measures PSentScore, aimed at quantifying the preservation of affective content in dialogue summaries. Our findings indicate that state-of-the-art summarization models do not preserve well the affective content within their summaries. Moreover, we demonstrate that a careful selection of the training set for dialogue samples can lead to improved preservation of affective content in the generated summaries, albeit with a minor reduction in content-related metrics.- Anthology ID:
- 2024.lrec-main.1163
- Volume:
- Proceedings of the 2024 Joint International Conference on Computational Linguistics, Language Resources and Evaluation (LREC-COLING 2024)
- Month:
- May
- Year:
- 2024
- Address:
- Torino, Italia
- Editors:
- Nicoletta Calzolari, Min-Yen Kan, Veronique Hoste, Alessandro Lenci, Sakriani Sakti, Nianwen Xue
- Venues:
- LREC | COLING
- SIG:
- Publisher:
- ELRA and ICCL
- Note:
- Pages:
- 13290–13302
- Language:
- URL:
- https://aclanthology.org/2024.lrec-main.1163
- DOI:
- Cite (ACL):
- Yongxin Zhou, Fabien Ringeval, and François Portet. 2024. PSentScore: Evaluating Sentiment Polarity in Dialogue Summarization. In Proceedings of the 2024 Joint International Conference on Computational Linguistics, Language Resources and Evaluation (LREC-COLING 2024), pages 13290–13302, Torino, Italia. ELRA and ICCL.
- Cite (Informal):
- PSentScore: Evaluating Sentiment Polarity in Dialogue Summarization (Zhou et al., LREC-COLING 2024)
- PDF:
- https://preview.aclanthology.org/nschneid-patch-4/2024.lrec-main.1163.pdf