PRESTO: A Multilingual Dataset for Parsing Realistic Task-Oriented Dialogs

Rahul Goel, Waleed Ammar, Aditya Gupta, Siddharth Vashishtha, Motoki Sano, Faiz Surani, Max Chang, HyunJeong Choe, David Greene, Chuan He, Rattima Nitisaroj, Anna Trukhina, Shachi Paul, Pararth Shah, Rushin Shah, Zhou Yu


Abstract
Research interest in task-oriented dialogs has increased as systems such as Google Assistant, Alexa and Siri have become ubiquitous in everyday life. However, the impact of academic research in this area has been limited by the lack of datasets that realistically capture the wide array of user pain points. To enable research on some of the more challenging aspects of parsing realistic conversations, we introduce PRESTO, a public dataset of over 550K contextual multilingual conversations between humans and virtual assistants. PRESTO contains a diverse array of challenges that occur in real-world NLU tasks such as disfluencies, code-switching, and revisions. It is the only large scale human generated conversational parsing dataset that provides structured context such as a user’s contacts and lists for each example. Our mT5 model based baselines demonstrate that the conversational phenomenon present in PRESTO are challenging to model, which is further pronounced in a low-resource setup.
Anthology ID:
2023.emnlp-main.667
Volume:
Proceedings of the 2023 Conference on Empirical Methods in Natural Language Processing
Month:
December
Year:
2023
Address:
Singapore
Editors:
Houda Bouamor, Juan Pino, Kalika Bali
Venue:
EMNLP
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
10820–10833
Language:
URL:
https://aclanthology.org/2023.emnlp-main.667
DOI:
10.18653/v1/2023.emnlp-main.667
Bibkey:
Cite (ACL):
Rahul Goel, Waleed Ammar, Aditya Gupta, Siddharth Vashishtha, Motoki Sano, Faiz Surani, Max Chang, HyunJeong Choe, David Greene, Chuan He, Rattima Nitisaroj, Anna Trukhina, Shachi Paul, Pararth Shah, Rushin Shah, and Zhou Yu. 2023. PRESTO: A Multilingual Dataset for Parsing Realistic Task-Oriented Dialogs. In Proceedings of the 2023 Conference on Empirical Methods in Natural Language Processing, pages 10820–10833, Singapore. Association for Computational Linguistics.
Cite (Informal):
PRESTO: A Multilingual Dataset for Parsing Realistic Task-Oriented Dialogs (Goel et al., EMNLP 2023)
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