Aspect-based Sentiment Analysis in Question Answering Forums

Wenxuan Zhang, Yang Deng, Xin Li, Lidong Bing, Wai Lam


Abstract
Aspect-based sentiment analysis (ABSA) typically focuses on extracting aspects and predicting their sentiments on individual sentences such as customer reviews. Recently, another kind of opinion sharing platform, namely question answering (QA) forum, has received increasing popularity, which accumulates a large number of user opinions towards various aspects. This motivates us to investigate the task of ABSA on QA forums (ABSA-QA), aiming to jointly detect the discussed aspects and their sentiment polarities for a given QA pair. Unlike review sentences, a QA pair is composed of two parallel sentences, which requires interaction modeling to align the aspect mentioned in the question and the associated opinion clues in the answer. To this end, we propose a model with a specific design of cross-sentence aspect-opinion interaction modeling to address this task. The proposed method is evaluated on three real-world datasets and the results show that our model outperforms several strong baselines adopted from related state-of-the-art models.
Anthology ID:
2021.findings-emnlp.390
Volume:
Findings of the Association for Computational Linguistics: EMNLP 2021
Month:
November
Year:
2021
Address:
Punta Cana, Dominican Republic
Editors:
Marie-Francine Moens, Xuanjing Huang, Lucia Specia, Scott Wen-tau Yih
Venue:
Findings
SIG:
SIGDAT
Publisher:
Association for Computational Linguistics
Note:
Pages:
4582–4591
Language:
URL:
https://aclanthology.org/2021.findings-emnlp.390
DOI:
10.18653/v1/2021.findings-emnlp.390
Bibkey:
Cite (ACL):
Wenxuan Zhang, Yang Deng, Xin Li, Lidong Bing, and Wai Lam. 2021. Aspect-based Sentiment Analysis in Question Answering Forums. In Findings of the Association for Computational Linguistics: EMNLP 2021, pages 4582–4591, Punta Cana, Dominican Republic. Association for Computational Linguistics.
Cite (Informal):
Aspect-based Sentiment Analysis in Question Answering Forums (Zhang et al., Findings 2021)
Copy Citation:
PDF:
https://preview.aclanthology.org/nschneid-patch-4/2021.findings-emnlp.390.pdf
Video:
 https://preview.aclanthology.org/nschneid-patch-4/2021.findings-emnlp.390.mp4
Code
 isakzhang/absa-qa
Data
ASQP