The differences between cloze-task language model (LM) probing with 1) expert-made templates and 2) naturally-occurring text have often been overlooked. Here, we evaluate 16 different LMs on 10 probing English datasets – 4 template-based and 6 template-free – in general and biomedical domains to answer the following research questions: (RQ1) Do model rankings differ between the two approaches? (RQ2) Do models’ absolute scores differ between the two approaches? (RQ3) Do the answers to RQ1 and RQ2 differ between general and domain-specific models? Our findings are: 1) Template-free and template-based approaches often rank models differently, except for the top domain- specific models. 2) Scores decrease by up to 42% Acc@1 when comparing parallel template-free and template-based prompts. 3) Perplexity is negatively correlated with accuracy in the template-free approach, but, counter-intuitively, they are positively correlated for template-based probing. 4) Models tend to predict the same answers frequently across prompts for template-based probing, which is less common when employing template-free techniques.

Prior work has uncovered a set of common problems in state-of-the-art context-based question answering (QA) systems: a lack of attention to the context when the latter conflicts with a model’s parametric knowledge, little robustness to noise, and a lack of consistency with their answers. However, most prior work focus on one or two of those problems in isolation, which makes it difficult to see trends across them. We aim to close this gap, by first outlining a set of – previously discussed as well as novel – desiderata for QA models. We then survey relevant analysis and methods papers to provide an overview of the state of the field. The second part of our work presents experiments where we evaluate 15 QA systems on 5 datasets according to all desiderata at once. We find many novel trends, including (1) systems that are less susceptible to noise are not necessarily more consistent with their answers when given irrelevant context; (2) most systems that are more susceptible to noise are more likely to correctly answer according to a context that conflicts with their parametric knowledge; and (3) the combination of conflicting knowledge and noise can reduce system performance by up to 96%. As such, our desiderata help increase our understanding of how these models work and reveal potential avenues for improvements.