Existing English-based text similarity measurements primarily focus on the semantic dimension, neglecting the unique linguistic attributes found in languages like Korean, where honorific expressions are explicitly integrated. To address this limitation, this study proposes Kosmic, a novel Korean text-similarity metric that encompasses the semantic and tonal facets of a given text pair. For the evaluation, we introduce a novel benchmark annotated by human experts, empirically showing that Kosmic outperforms the existing method. Moreover, by leveraging Kosmic, we assess various Korean paraphrasing methods to determine which techniques are most effective in preserving semantics and tone.

Conversational search aims to retrieve passages containing essential information to answer queries in a multi-turn conversation. In conversational search, reformulating context-dependent conversational queries into stand-alone forms is imperative to effectively utilize off-the-shelf retrievers. Previous methodologies for conversational query reformulation frequently depend on human-annotated rewrites.However, these manually crafted queries often result in sub-optimal retrieval performance and require high collection costs.To address these challenges, we propose **Iter**ative **C**onversational **Q**uery **R**eformulation (**IterCQR**), a methodology that conducts query reformulation without relying on human rewrites. IterCQR iteratively trains the conversational query reformulation (CQR) model by directly leveraging information retrieval (IR) signals as a reward.Our IterCQR training guides the CQR model such that generated queries contain necessary information from the previous dialogue context.Our proposed method shows state-of-the-art performance on two widely-used datasets, demonstrating its effectiveness on both sparse and dense retrievers. Moreover, IterCQR exhibits superior performance in challenging settings such as generalization on unseen datasets and low-resource scenarios.

To address the data scarcity issue in Conversational question answering (ConvQA), a dialog inpainting method, which utilizes documents to generate ConvQA datasets, has been proposed. However, the original dialog inpainting model is trained solely on the dialog reconstruction task, resulting in the generation of questions with low contextual relevance due to insufficient learning of question-answer alignment. To overcome this limitation, we propose a novel framework called Dialogizer, which has the capability to automatically generate ConvQA datasets with high contextual relevance from textual sources. The framework incorporates two training tasks: question-answer matching (QAM) and topic-aware dialog generation (TDG). Moreover, re-ranking is conducted during the inference phase based on the contextual relevance of the generated questions. Using our framework, we produce four ConvQA datasets by utilizing documents from multiple domains as the primary source. Through automatic evaluation using diverse metrics, as well as human evaluation, we validate that our proposed framework exhibits the ability to generate datasets of higher quality compared to the baseline dialog inpainting model.

In task-oriented dialogue (TOD) systems designed to aid users accomplish specific goals in one or more domains, the agent retrieves entities that satisfy user constraints from the database. However, when multiple database search results exist, an ambiguity occurs regarding which results to select and present to the user. Existing TOD systems handle this ambiguity by randomly selecting one or few results and presenting their names to the user. However, in a real scenario, users do not always accept a randomly recommended entity, and users should have access to more comprehensive information about the search results. To address this limitation, we propose a novel task called Comparison-Based database search Ambiguity handling (CBA), which handles ambiguity in database search results by comparing the properties of multiple entities to enable users to choose according to their preferences. Accordingly, we introduce a new framework for automatically collecting high-quality dialogue data along with the Disambiguating Schema-guided Dialogue (DSD) dataset, an augmented version of the SGD dataset. Experimental studies on the DSD dataset demonstrate that training baseline models with the dataset effectively address the CBA task. Our dataset and code will be publicized.

In this paper, we mainly discuss about our submission to MultiDoc2Dial task, which aims to model the goal-oriented dialogues grounded in multiple documents. The proposed task is split into grounding span prediction and agent response generation. The baseline for the task is the retrieval augmented generation model, which consists of a dense passage retrieval model for the retrieval part and the BART model for the generation part. The main challenge of this task is that the system requires a great amount of pre-trained knowledge to generate answers grounded in multiple documents. To overcome this challenge, we adopt model pretraining, fine-tuning, and multi-task learning to enhance our model’s coverage of pretrained knowledge. We experimented with various settings of our method to show the effectiveness of our approaches.