Dialogue System Characterisation by Back-channelling Patterns Extracted from Dialogue Corpus

Masashi Inoue, Hiroshi Ueno


Abstract
In this study, we describe the use of back-channelling patterns extracted from a dialogue corpus as a mean to characterising text-based dialogue systems. Our goal was to provide system users with the feeling that they are interacting with distinct individuals rather than artificially created characters. An analysis of the corpus revealed that substantial difference exists among speakers regarding the usage patterns of back-channelling. The patterns consist of back-channelling frequency, types, and expressions. They were used for system characterisation. Implemented system characters were tested by asking users of the dialogue system to identify the source speakers in the corpus. Experimental results suggest that possibility of using back-channelling patterns alone to characterize the dialogue system in some cases even among the same age and gender groups.
Anthology ID:
L16-1434
Volume:
Proceedings of the Tenth International Conference on Language Resources and Evaluation (LREC'16)
Month:
May
Year:
2016
Address:
Portorož, Slovenia
Editors:
Nicoletta Calzolari, Khalid Choukri, Thierry Declerck, Sara Goggi, Marko Grobelnik, Bente Maegaard, Joseph Mariani, Helene Mazo, Asuncion Moreno, Jan Odijk, Stelios Piperidis
Venue:
LREC
SIG:
Publisher:
European Language Resources Association (ELRA)
Note:
Pages:
2736–2740
Language:
URL:
https://aclanthology.org/L16-1434
DOI:
Bibkey:
Cite (ACL):
Masashi Inoue and Hiroshi Ueno. 2016. Dialogue System Characterisation by Back-channelling Patterns Extracted from Dialogue Corpus. In Proceedings of the Tenth International Conference on Language Resources and Evaluation (LREC'16), pages 2736–2740, Portorož, Slovenia. European Language Resources Association (ELRA).
Cite (Informal):
Dialogue System Characterisation by Back-channelling Patterns Extracted from Dialogue Corpus (Inoue & Ueno, LREC 2016)
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PDF:
https://preview.aclanthology.org/nschneid-patch-3/L16-1434.pdf