We study the problem of retrieval with instructions, where users provide explicit descriptions of their intent along with their queries to guide a retrieval system. Our solution is a general-purpose task-aware retrieval system, trained using multi-task instruction tuning and can follow human-written instructions to find relevant documents to a given query. We introduce the first large-scale collection of 37 retrieval datasets with instructions, BERRI, and present TART, a single multi-task retrieval system trained on BERRI with instructions that can adapt to a new task without any parameter updates. TART advances the state of the art on two zero-shot retrieval benchmarks, BEIR and LOTTE, outperforming models up to three times larger. We further introduce a new evaluation setup, X2-Retrieval, to better reflect real-world scenarios in which diverse domains and tasks are pooled. TART significantly outperforms competitive baselines in this setup, further highlighting the effectiveness of guiding retrieval with instructions.

Various techniques have been developed in recent years to improve dense retrieval (DR), such as unsupervised contrastive learning and pseudo-query generation. Existing DRs, however, often suffer from effectiveness tradeoffs between supervised and zero-shot retrieval, which some argue was due to the limited model capacity. We contradict this hypothesis and show that a generalizable DR can be trained to achieve high accuracy in both supervised and zero-shot retrieval without increasing model size. In particular, we systematically examine the contrastive learning of DRs, under the framework of Data Augmentation (DA). Our study shows that common DA practices such as query augmentation with generative models and pseudo-relevance label creation using a cross-encoder, are often inefficient and sub-optimal. We hence propose a new DA approach with diverse queries and sources of supervision to progressively train a generalizable DR. As a result, DRAGON, our Dense Retriever trained with diverse AuGmentatiON, is the first BERT-base-sized DR to achieve state-of-the-art effectiveness in both supervised and zero-shot evaluations and even competes with models using more complex late interaction.

African languages have far less in-language content available digitally, making it challenging for question answering systems to satisfy the information needs of users. Cross-lingual open-retrieval question answering (XOR QA) systems – those that retrieve answer content from other languages while serving people in their native language—offer a means of filling this gap. To this end, we create Our Dataset, the first cross-lingual QA dataset with a focus on African languages. Our Dataset includes 12,000+ XOR QA examples across 10 African languages. While previous datasets have focused primarily on languages where cross-lingual QA augments coverage from the target language, Our Dataset focuses on languages where cross-lingual answer content is the only high-coverage source of answer content. Because of this, we argue that African languages are one of the most important and realistic use cases for XOR QA. Our experiments demonstrate the poor performance of automatic translation and multilingual retrieval methods. Overall, Our Dataset proves challenging for state-of-the-art QA models. We hope that the dataset enables the development of more equitable QA technology.

Recent work in NLP has shown promising results in training models on large amounts of tasks to achieve better generalization. However, it is not well-understood how tasks are related, and how helpful training tasks can be chosen for a new task. In this work, we investigate whether knowing task relationships via pairwise task transfer improves choosing one or more source tasks that help to learn a new target task. We provide TaskWeb, a large-scale benchmark of pairwise task transfers for 22 NLP tasks using three different model types, sizes, and adaptation methods, spanning about 25,000 experiments. Then, we design a new method TaskShop based on our analysis of TaskWeb. TaskShop uses TaskWeb to estimate the benefit of using a source task for learning a new target task, and to choose a subset of helpful training tasks for multi-task training. Our method improves overall rankings and top-k precision of source tasks by 10% and 38%, respectively. We also use TaskShop to build much smaller multi-task training sets that improve zero-shot performances across 11 different target tasks by at least 4.3%.

Despite their impressive performance on diverse tasks, large language models (LMs) still struggle with tasks requiring rich world knowledge, implying the difficulty of encoding a wealth of world knowledge in their parameters. This paper aims to understand LMs’ strengths and limitations in memorizing factual knowledge, by conducting large-scale knowledge probing experiments on two open-domain entity-centric QA datasets: PopQA, our new dataset with 14k questions about long-tail entities, and EntityQuestions, a widely used open-domain QA dataset. We find that LMs struggle with less popular factual knowledge, and that retrieval augmentation helps significantly in these cases. Scaling, on the other hand, mainly improves memorization of popular knowledge, and fails to appreciably improve memorization of factual knowledge in the tail. Based on those findings, we devise a new method for retrieval-augmentation that improves performance and reduces inference costs by only retrieving non-parametric memories when necessary.

Product Question Answering (PQA) systems are key in e-commerce applications as they provide responses to customers’ questions as they shop for products. While existing work on PQA focuses mainly on English, in practice there is need to support multiple customer languages while leveraging product information available in English. To study this practical industrial task, we present xPQA, a large-scale annotated cross-lingual PQA dataset in 12 languages, and report results in (1) candidate ranking, to select the best English candidate containing the information to answer a non-English question; and (2) answer generation, to generate a natural-sounding non-English answer based on the selected English candidate. We evaluate various approaches involving machine translation at runtime or offline, leveraging multilingual pre-trained LMs, and including or excluding xPQA training data. We find that in-domain data is essential as cross-lingual rankers trained on other domains perform poorly on the PQA task, and that translation-based approaches are most effective for candidate ranking while multilingual finetuning works best for answer generation. Still, there remains a significant performance gap between the English and the cross-lingual test sets.

Retrieval-based language models (LMs) have shown impressive performance on diverse NLP tasks. In this tutorial, we will provide a comprehensive and coherent overview of recent advances in retrieval-based LMs. We will start by providing preliminaries covering the foundation of LMs (e.g., masked LMs, autoregressive LMs) and retrieval systems (e.g., nearest-neighbor search). We will then detail recent progress in retrieval-based models, focusing on their model architectures and learning approaches. Finally, we will show how retrieval-based LMs are adapted to downstream applications, and extended to multilingual and multi-modal settings. Finally, we will use an exercise to showcase the effectiveness of retrieval-based LMs.

While the NLP community is generally aware of resource disparities among languages, we lack research that quantifies the extent and types of such disparity. Prior surveys estimating the availability of resources based on the number of datasets can be misleading as dataset quality varies: many datasets are automatically induced or translated from English data. To provide a more comprehensive picture of language resources, we examine the characteristics of 156 publicly available NLP datasets. We manually annotate how they are created, including input text and label sources and tools used to build them, and what they study, tasks they address and motivations for their creation. After quantifying the qualitative NLP resource gap across languages, we discuss how to improve data collection in low-resource languages. We survey language-proficient NLP researchers and crowd workers per language, finding that their estimated availability correlates with dataset availability. Through crowdsourcing experiments, we identify strategies for collecting high-quality multilingual data on the Mechanical Turk platform. We conclude by making macro and micro-level suggestions to the NLP community and individual researchers for future multilingual data development.

Retrieval-augmented generation models have shown state-of-the-art performance across many knowledge-intensive NLP tasks such as open-domain question answering and fact verification. These models are trained to generate a final output given retrieved passages that can be irrelevant to an input query, leading to learning spurious cues or memorization. This work introduces a method to incorporate evidentiality of passages—whether a passage contains correct evidence to support the output—into training the generator. We introduce a multi-task learning framework to jointly generate the final output and predict the evidentiality of each passage. Furthermore, we introduce a new task-agnostic method for obtaining high-quality silver evidentiality labels, addressing the issues of gold evidentiality labels being unavailable in most domains. Our experiments on five datasets across three knowledge-intensive tasks show that our new evidentiality-guided generator significantly outperforms its direct counterpart on all of them, and advances the state of the art on three of them. Our analysis shows that multi-task learning and silver evidentiality mining play key roles. Our code is available at https://github.com/AkariAsai/evidentiality_qa

We present the results of the Workshop on Multilingual Information Access (MIA) 2022 Shared Task, evaluating cross-lingual open-retrieval question answering (QA) systems in 16 typologically diverse languages. In this task, we adapted two large-scale cross-lingual open-retrieval QA datasets in 14 typologically diverse languages, and newly annotated open-retrieval QA data in 2 underrepresented languages: Tagalog and Tamil. Four teams submitted their systems. The best constrained system uses entity-aware contextualized representations for document retrieval, thereby achieving an average F1 score of 31.6, which is 4.1 F1 absolute higher than the challenging baseline. The best system obtains particularly significant improvements in Tamil (20.8 F1), whereas most of the other systems yield nearly zero scores. The best unconstrained system achieves 32.2 F1, outperforming our baseline by 4.5 points.

This work introduces a new multi-task, parameter-efficient language model (LM) tuning method that learns to transfer knowledge across different tasks via a mixture of soft prompts—small prefix embedding vectors pre-trained for different tasks. Our method, called ATTEMPT (ATTEntional Mixtures of Prompt Tuning), obtains source prompts as encodings of large-scale source tasks into a small number of parameters and trains an attention module to interpolate the source prompts and a newly initialized target prompt for every instance in the target task. During training, only the target task prompt and the attention weights, which are shared between tasks in multi-task training, are updated, while the original LM and source prompts are intact. ATTEMPT is highly parameter-efficient (e.g., updates 2,300 times fewer parameters than full fine-tuning), while it overcomes instability of prompt tuning and achieves high task performance using learned knowledge from high-resource tasks. Moreover, it is modular using pre-trained soft prompts, and can flexibly add or remove source prompts for effective knowledge transfer. Our experimental results across 21 diverse NLP datasets show that ATTEMPT significantly outperforms prompt tuning and outperforms or matches fully fine-tuned or other parameter-efficient tuning approaches that use 10 times more parameters. Finally, ATTEMPT outperforms previous work in few-shot learning settings.

Multilingual question answering tasks typically assume that answers exist in the same language as the question. Yet in practice, many languages face both information scarcity—where languages have few reference articles—and information asymmetry—where questions reference concepts from other cultures. This work extends open-retrieval question answering to a cross-lingual setting enabling questions from one language to be answered via answer content from another language. We construct a large-scale dataset built on 40K information-seeking questions across 7 diverse non-English languages that TyDi QA could not find same-language answers for. Based on this dataset, we introduce a task framework, called Cross-lingual Open-Retrieval Question Answering (XOR QA), that consists of three new tasks involving cross-lingual document retrieval from multilingual and English resources. We establish baselines with state-of-the-art machine translation systems and cross-lingual pretrained models. Experimental results suggest that XOR QA is a challenging task that will facilitate the development of novel techniques for multilingual question answering. Our data and code are available at https://nlp.cs.washington.edu/xorqa/.

Recent pretrained language models “solved” many reading comprehension benchmarks, where questions are written with access to the evidence document. However, datasets containing information-seeking queries where evidence documents are provided after the queries are written independently remain challenging. We analyze why answering information-seeking queries is more challenging and where their prevalent unanswerabilities arise, on Natural Questions and TyDi QA. Our controlled experiments suggest two headrooms – paragraph selection and answerability prediction, i.e. whether the paired evidence document contains the answer to the query or not. When provided with a gold paragraph and knowing when to abstain from answering, existing models easily outperform a human annotator. However, predicting answerability itself remains challenging. We manually annotate 800 unanswerable examples across six languages on what makes them challenging to answer. With this new data, we conduct per-category answerability prediction, revealing issues in the current dataset collection as well as task formulation. Together, our study points to avenues for future research in information-seeking question answering, both for dataset creation and model development. Our code and annotated data is publicly available at https://github.com/AkariAsai/unanswerable_qa.

Most state-of-the-art open-domain question answering systems use a neural retrieval model to encode passages into continuous vectors and extract them from a knowledge source. However, such retrieval models often require large memory to run because of the massive size of their passage index. In this paper, we introduce Binary Passage Retriever (BPR), a memory-efficient neural retrieval model that integrates a learning-to-hash technique into the state-of-the-art Dense Passage Retriever (DPR) to represent the passage index using compact binary codes rather than continuous vectors. BPR is trained with a multi-task objective over two tasks: efficient candidate generation based on binary codes and accurate reranking based on continuous vectors. Compared with DPR, BPR substantially reduces the memory cost from 65GB to 2GB without a loss of accuracy on two standard open-domain question answering benchmarks: Natural Questions and TriviaQA. Our code and trained models are available at https://github.com/studio-ousia/bpr.

Many natural language questions require qualitative, quantitative or logical comparisons between two entities or events. This paper addresses the problem of improving the accuracy and consistency of responses to comparison questions by integrating logic rules and neural models. Our method leverages logical and linguistic knowledge to augment labeled training data and then uses a consistency-based regularizer to train the model. Improving the global consistency of predictions, our approach achieves large improvements over previous methods in a variety of question answering (QA) tasks, including multiple-choice qualitative reasoning, cause-effect reasoning, and extractive machine reading comprehension. In particular, our method significantly improves the performance of RoBERTa-based models by 1-5% across datasets. We advance state of the art by around 5-8% on WIQA and QuaRel and reduce consistency violations by 58% on HotpotQA. We further demonstrate that our approach can learn effectively from limited data.

Entity representations are useful in natural language tasks involving entities. In this paper, we propose new pretrained contextualized representations of words and entities based on the bidirectional transformer. The proposed model treats words and entities in a given text as independent tokens, and outputs contextualized representations of them. Our model is trained using a new pretraining task based on the masked language model of BERT. The task involves predicting randomly masked words and entities in a large entity-annotated corpus retrieved from Wikipedia. We also propose an entity-aware self-attention mechanism that is an extension of the self-attention mechanism of the transformer, and considers the types of tokens (words or entities) when computing attention scores. The proposed model achieves impressive empirical performance on a wide range of entity-related tasks. In particular, it obtains state-of-the-art results on five well-known datasets: Open Entity (entity typing), TACRED (relation classification), CoNLL-2003 (named entity recognition), ReCoRD (cloze-style question answering), and SQuAD 1.1 (extractive question answering). Our source code and pretrained representations are available at https://github.com/studio-ousia/luke.

The embeddings of entities in a large knowledge base (e.g., Wikipedia) are highly beneficial for solving various natural language tasks that involve real world knowledge. In this paper, we present Wikipedia2Vec, a Python-based open-source tool for learning the embeddings of words and entities from Wikipedia. The proposed tool enables users to learn the embeddings efficiently by issuing a single command with a Wikipedia dump file as an argument. We also introduce a web-based demonstration of our tool that allows users to visualize and explore the learned embeddings. In our experiments, our tool achieved a state-of-the-art result on the KORE entity relatedness dataset, and competitive results on various standard benchmark datasets. Furthermore, our tool has been used as a key component in various recent studies. We publicize the source code, demonstration, and the pretrained embeddings for 12 languages at https://wikipedia2vec.github.io/.