Markdown (Informal)
[On Quality Ratings for Spoken Dialogue Systems – Experts vs. Users](https://aclanthology.org/N13-1064) (Ultes et al., NAACL 2013)
ACL
- Stefan Ultes, Alexander Schmitt, and Wolfgang Minker. 2013. On Quality Ratings for Spoken Dialogue Systems – Experts vs. Users. In Proceedings of the 2013 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies, pages 569–578, Atlanta, Georgia. Association for Computational Linguistics.