Task-Oriented Dialogue (TOD) systems are drawing more and more attention in recent studies. Current methods focus on constructing pre-trained models or fine-tuning strategies while the evaluation of TOD is limited by a policy mismatch problem. That is, during evaluation, the user utterances are from the annotated dataset while these utterances should interact with previous responses which can have many alternatives besides annotated texts. Therefore, in this work, we propose an interactive evaluation framework for TOD. We first build a goal-oriented user simulator based on pre-trained models and then use the user simulator to interact with the dialogue system to generate dialogues. Besides, we introduce a sentence-level and a session-level score to measure the sentence fluency and session coherence in the interactive evaluation. Experimental results show that RL-based TOD systems trained by our proposed user simulator can achieve nearly 98% inform and success rates in the interactive evaluation of MultiWOZ dataset and the proposed scores measure the response quality besides the inform and success rates. We are hoping that our work will encourage simulator-based interactive evaluations in the TOD task.

Existing distantly supervised relation extractors usually rely on noisy data for both model training and evaluation, which may lead to garbage-in-garbage-out systems. To alleviate the problem, we study whether a small clean dataset could help improve the quality of distantly supervised models. We show that besides getting a more convincing evaluation of models, a small clean dataset also helps us to build more robust denoising models. Specifically, we propose a new criterion for clean instance selection based on influence functions. It collects sample-level evidence for recognizing good instances (which is more informative than loss-level evidence). We also propose a teacher-student mechanism for controlling purity of intermediate results when bootstrapping the clean set. The whole approach is model-agnostic and demonstrates strong performances on both denoising real (NYT) and synthetic noisy datasets.