Vlad Pandelea
2023
PAED: Zero-Shot Persona Attribute Extraction in Dialogues
Luyao Zhu
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Wei Li
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Rui Mao
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Vlad Pandelea
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Erik Cambria
Proceedings of the 61st Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)
Persona attribute extraction is critical for personalized human-computer interaction. Dialogue is an important medium that communicates and delivers persona information. Although there is a public dataset for triplet-based persona attribute extraction from conversations, its automatically generated labels present many issues, including unspecific relations and inconsistent annotations. We fix such issues by leveraging more reliable text-label matching criteria to generate high-quality data for persona attribute extraction. We also propose a contrastive learning- and generation-based model with a novel hard negative sampling strategy for generalized zero-shot persona attribute extraction. We benchmark our model with state-of-the-art baselines on our dataset and a public dataset, showing outstanding accuracy gains. Our sampling strategy also exceeds others by a large margin in persona attribute extraction.