Toxic language, such as hate speech, can deter users from participating in online communities and enjoying popular platforms. Previous approaches to detecting toxic language and norm violations have been primarily concerned with conversations from online forums and social media, such as Reddit and Twitter. These approaches are less effective when applied to conversations on live-streaming platforms, such as Twitch and YouTube Live, as each comment is only visible for a limited time and lacks a thread structure that establishes its relationship with other comments. In this work, we share the first NLP study dedicated to detecting norm violations in conversations on live-streaming platforms. We define norm violation categories in live-stream chats and annotate 4,583 moderated comments from Twitch. We articulate several facets of live-stream data that differ from other forums, and demonstrate that existing models perform poorly in this setting. By conducting a user study, we identify the informational context humans use in live-stream moderation, and train models leveraging context to identify norm violations. Our results show that appropriate contextual information can boost moderation performance by 35%.

Psychiatrists diagnose mental disorders via the linguistic use of patients. Still, due to data privacy, existing passive mental health monitoring systems use alternative features such as activity, app usage, and location via mobile devices. We propose FedTherapist, a mobile mental health monitoring system that utilizes continuous speech and keyboard input in a privacy-preserving way via federated learning. We explore multiple model designs by comparing their performance and overhead for FedTherapist to overcome the complex nature of on-device language model training on smartphones. We further propose a Context-Aware Language Learning (CALL) methodology to effectively utilize smartphones’ large and noisy text for mental health signal sensing. Our IRB-approved evaluation of the prediction of self-reported depression, stress, anxiety, and mood from 46 participants shows higher accuracy of FedTherapist compared with the performance with non-language features, achieving 0.15 AUROC improvement and 8.21% MAE reduction.

Research on Korean grammatical error correction (GEC) is limited, compared to other major languages such as English. We attribute this problematic circumstance to the lack of a carefully designed evaluation benchmark for Korean GEC. In this work, we collect three datasets from different sources (Kor-Lang8, Kor-Native, and Kor-Learner) that covers a wide range of Korean grammatical errors. Considering the nature of Korean grammar, We then define 14 error types for Korean and provide KAGAS (Korean Automatic Grammatical error Annotation System), which can automatically annotate error types from parallel corpora. We use KAGAS on our datasets to make an evaluation benchmark for Korean, and present baseline models trained from our datasets. We show that the model trained with our datasets significantly outperforms the currently used statistical Korean GEC system (Hanspell) on a wider range of error types, demonstrating the diversity and usefulness of the datasets. The implementations and datasets are open-sourced.

Recent directions for offensive language detection are hierarchical modeling, identifying the type and the target of offensive language, and interpretability with offensive span annotation and prediction. These improvements are focused on English and do not transfer well to other languages because of cultural and linguistic differences. In this paper, we present the Korean Offensive Language Dataset (KOLD) comprising 40,429 comments, which are annotated hierarchically with the type and the target of offensive language, accompanied by annotations of the corresponding text spans. We collect the comments from NAVER news and YouTube platform and provide the titles of the articles and videos as the context information for the annotation process. We use these annotated comments as training data for Korean BERT and RoBERTa models and find that they are effective at offensiveness detection, target classification, and target span detection while having room for improvement for target group classification and offensive span detection. We discover that the target group distribution differs drastically from the existing English datasets, and observe that providing the context information improves the model performance in offensiveness detection (+0.3), target classification (+1.5), and target group classification (+13.1). We publicly release the dataset and baseline models.

We present a model to predict fine-grained emotions along the continuous dimensions of valence, arousal, and dominance (VAD) with a corpus with categorical emotion annotations. Our model is trained by minimizing the EMD (Earth Mover’s Distance) loss between the predicted VAD score distribution and the categorical emotion distributions sorted along VAD, and it can simultaneously classify the emotion categories and predict the VAD scores for a given sentence. We use pre-trained RoBERTa-Large and fine-tune on three different corpora with categorical labels and evaluate on EmoBank corpus with VAD scores. We show that our approach reaches comparable performance to that of the state-of-the-art classifiers in categorical emotion classification and shows significant positive correlations with the ground truth VAD scores. Also, further training with supervision of VAD labels leads to improved performance especially when dataset is small. We also present examples of predictions of appropriate emotion words that are not part of the original annotations.

We analyze social media for detecting the suicidal risk of military personnel, which is especially crucial for countries with compulsory military service such as the Republic of Korea. From a widely-used Korean social Q&A site, we collect posts containing military-relevant content written by active-duty military personnel. We then annotate the posts with two groups of experts: military experts and mental health experts. Our dataset includes 2,791 posts with 13,955 corresponding expert annotations of suicidal risk levels, and this dataset is available to researchers who consent to research ethics agreement. Using various fine-tuned state-of-the-art language models, we predict the level of suicide risk, reaching .88 F1 score for classifying the risks.

Recently, end-to-end neural network-based approaches have shown significant improvements over traditional pipeline-based models in English coreference resolution. However, such advancements came at a cost of computational complexity and recent works have not focused on tackling this problem. Hence, in this paper, to cope with this issue, we propose BERT-SRU-based Pointer Networks that leverages the linguistic property of head-final languages. Applying this model to the Korean coreference resolution, we significantly reduce the coreference linking search space. Combining this with Ensemble Knowledge Distillation, we maintain state-of-the-art performance 66.9% of CoNLL F1 on ETRI test set while achieving 2x speedup (30 doc/sec) in document processing time.

The recent surge of text-based online counseling applications enables us to collect and analyze interactions between counselors and clients. A dataset of those interactions can be used to learn to automatically classify the client utterances into categories that help counselors in diagnosing client status and predicting counseling outcome. With proper anonymization, we collect counselor-client dialogues, define meaningful categories of client utterances with professional counselors, and develop a novel neural network model for classifying the client utterances. The central idea of our model, ConvMFiT, is a pre-trained conversation model which consists of a general language model built from an out-of-domain corpus and two role-specific language models built from unlabeled in-domain dialogues. The classification result shows that ConvMFiT outperforms state-of-the-art comparison models. Further, the attention weights in the learned model confirm that the model finds expected linguistic patterns for each category.

Additive compositionality of word embedding models has been studied from empirical and theoretical perspectives. Existing research on justifying additive compositionality of existing word embedding models requires a rather strong assumption of uniform word distribution. In this paper, we relax that assumption and propose more realistic conditions for proving additive compositionality, and we develop a novel word and sub-word embedding model that satisfies additive compositionality under those conditions. We then empirically show our model’s improved semantic representation performance on word similarity and noisy sentence similarity.

In news and discussions, many articles and posts are provided without their related previous articles or posts. Hence, it is difficult to understand the context from which the articles and posts have occurred. In this paper, we propose the Hierarchical Dirichlet Gaussian Marked Hawkes process (HD-GMHP) for reconstructing the narratives and thread structures of news articles and discussion posts. HD-GMHP unifies three modeling strategies in previous research: temporal characteristics, triggering event relations, and meta information of text in news articles and discussion threads. To show the effectiveness of the model, we perform experiments in narrative reconstruction and thread reconstruction with real world datasets: articles from the New York Times and a corpus of Wikipedia conversations. The experimental results show that HD-GMHP outperforms the baselines of LDA, HDP, and HDHP for both tasks.

Research on distributed word representations is focused on widely-used languages such as English. Although the same methods can be used for other languages, language-specific knowledge can enhance the accuracy and richness of word vector representations. In this paper, we look at improving distributed word representations for Korean using knowledge about the unique linguistic structure of Korean. Specifically, we decompose Korean words into the jamo-level, beyond the character-level, allowing a systematic use of subword information. To evaluate the vectors, we develop Korean test sets for word similarity and analogy and make them publicly available. The results show that our simple method outperforms word2vec and character-level Skip-Grams on semantic and syntactic similarity and analogy tasks and contributes positively toward downstream NLP tasks such as sentiment analysis.

Vector representation of words improves performance in various NLP tasks, but the high dimensional word vectors are very difficult to interpret. We apply several rotation algorithms to the vector representation of words to improve the interpretability. Unlike previous approaches that induce sparsity, the rotated vectors are interpretable while preserving the expressive performance of the original vectors. Furthermore, any prebuilt word vector representation can be rotated for improved interpretability. We apply rotation to skipgrams and glove and compare the expressive power and interpretability with the original vectors and the sparse overcomplete vectors. The results show that the rotated vectors outperform the original and the sparse overcomplete vectors for interpretability and expressiveness tasks.