A neural ranker plays an indispensable role in the de facto ‘retrieval & rerank’ pipeline, but its training still lags behind due to the weak negative mining during contrastive learning. Compared to retrievers boosted by self-adversarial (i.e., in-distribution) negative mining, the ranker’s heavy structure suffers from query-document combinatorial explosions, so it can only resort to the negative sampled by the fast yet out-of-distribution retriever. Thereby, the moderate negatives compose ineffective contrastive learning samples, becoming the main barrier to learning a robust ranker. To alleviate this, we propose a multi-adversarial training strategy that leverages multiple retrievers as generators to challenge a ranker, where i) diverse hard negatives from a joint distribution are prone to fool the ranker for more effective adversarial learning and ii) involving extensive out-of-distribution label noises renders the ranker against each noise distribution, leading to more challenging and robust contrastive learning. To evaluate our robust ranker (dubbed R2anker), we conduct experiments in various settings on the passage retrieval benchmarks, including BM25-reranking, full-ranking, retriever distillation, etc. The empirical results verify the new state-of-the-art effectiveness of our model.

Responding with multi-modal content has been recognized as an essential capability for an intelligent conversational agent. In this paper, we introduce the MMDialog dataset to facilitate multi-modal conversation better. MMDialog is composed of a curated set of 1.08 million real-world dialogues with 1.53 million unique images across 4,184 topics. MMDialog has two main and unique advantages. First, it is the largest multi-modal conversation dataset by the number of dialogues by 88x. Second, it contains massive topics to generalize the open domain. To build an engaging dialogue system with this dataset, we propose and normalize two response prediction tasks based on retrieval and generative scenarios. In addition, we build two baselines for the above tasks with state-of-the-art techniques and report their experimental performance. We also propose a novel evaluation metric MM-Relevance to measure the multi-modal responses. Our dataset is available in https://github.com/victorsungo/MMDialog.

Generating natural and informative texts has been a long-standing problem in NLP. Much effort has been dedicated into incorporating pre-trained language models (PLMs) with various open-world knowledge, such as knowledge graphs or wiki pages. However, their ability to access and manipulate the task-specific knowledge is still limited on downstream tasks, as this type of knowledge is usually not well covered in PLMs and is hard to acquire. To address the problem, we propose augmenting TExt Generation via Task-specific and Open-world Knowledge (TegTok) in a unified framework. Our model selects knowledge entries from two types of knowledge sources through dense retrieval and then injects them into the input encoding and output decoding stages respectively on the basis of PLMs. With the help of these two types of knowledge, our model can learn what and how to generate. Experiments on two text generation tasks of dialogue generation and question generation, and on two datasets show that our method achieves better performance than various baseline models.

Conversational Recommender System (CRS), which aims to recommend high-quality items to users through interactive conversations, has gained great research interest recently. A CRS is usually composed of a recommendation module and a generation module. In the previous work, these two modules are loosely connected in the model training and are shallowly integrated during inference, where a simple switching or copy mechanism is adopted to incorporate recommended items into generated responses. Moreover, the current end-to-end neural models trained on small crowd-sourcing datasets (e.g., 10K dialogs in the ReDial dataset) tend to overfit and have poor chit-chat ability. In this work, we propose a novel unified framework that integrates recommendation into the dialog (RecInDial) generation by introducing a vocabulary pointer. To tackle the low-resource issue in CRS, we finetune the large-scale pretrained language models to generate fluent and diverse responses, and introduce a knowledge-aware bias learned from an entity-oriented knowledge graph to enhance the recommendation performance. Furthermore, we propose to evaluate the CRS models in an end-to-end manner, which can reflect the overall performance of the entire system rather than the performance of individual modules, compared to the separate evaluations of the two modules used in previous work. Experiments on the benchmark dataset ReDial show our RecInDial model significantly surpasses the state-of-the-art methods. More extensive analyses show the effectiveness of our model.

Responsing with image has been recognized as an important capability for an intelligent conversational agent. Yet existing works only focus on exploring the multimodal dialogue models which depend on retrieval-based methods, but neglecting generation methods. To fill in the gaps, we first present a new task: multimodal dialogue response generation (MDRG) - given the dialogue history, one model needs to generate a text sequence or an image as response. Learning such a MDRG model often requires multimodal dialogues containing both texts and images which are difficult to obtain. Motivated by the challenge in practice, we consider MDRG under a natural assumption that only limited training examples are available. In such a low-resource setting, we devise a novel conversational agent, Divter, in order to isolate parameters that depend on multimodal dialogues from the entire generation model. By this means, the major part of the model can be learned from a large number of text-only dialogues and text-image pairs respectively, then the whole parameters can be well fitted using the limited training examples. Extensive experiments demonstrate our method achieves state-of-the-art results in both automatic and human evaluation, and can generate informative text and high-resolution image responses.

This paper focuses on the Data Augmentation for low-resource Natural Language Understanding (NLU) tasks. We propose Prompt-based Data Augmentation model (PromDA) which only trains small-scale Soft Prompt (i.e., a set of trainable vectors) in the frozen Pre-trained Language Models (PLMs). This avoids human effort in collecting unlabeled in-domain data and maintains the quality of generated synthetic data. In addition, PromDA generates synthetic data via two different views and filters out the low-quality data using NLU models. Experiments on four benchmarks show that synthetic data produced by PromDA successfully boost up the performance of NLU models which consistently outperform several competitive baseline models, including a state-of-the-art semi-supervised model using unlabeled in-domain data. The synthetic data from PromDA are also complementary with unlabeled in-domain data. The NLU models can be further improved when they are combined for training.

We study the problem of coarse-grained response selection in retrieval-based dialogue systems. The problem is equally important with fine-grained response selection, but is less explored in existing literature. In this paper, we propose a Contextual Fine-to-Coarse (CFC) distilled model for coarse-grained response selection in open-domain conversations. In our CFC model, dense representations of query, candidate contexts and responses is learned based on the multi-tower architecture using contextual matching, and richer knowledge learned from the one-tower architecture (fine-grained) is distilled into the multi-tower architecture (coarse-grained) to enhance the performance of the retriever. To evaluate the performance of the proposed model, we construct two new datasets based on the Reddit comments dump and Twitter corpus. Extensive experimental results on the two datasets show that the proposed method achieves huge improvement over all evaluation metrics compared with traditional baseline methods.

Current Knowledge-Grounded Dialogue Generation (KDG) models specialize in producing rational and factual responses. However, to establish long-term relationships with users, the KDG model needs the capability to generate responses in a desired style or attribute. Thus, we study a new problem: Stylized Knowledge-Grounded Dialogue Generation (SKDG). It presents two challenges: (1) How to train a SKDG model where no <context, knowledge, stylized response> triples are available. (2) How to cohere with context and preserve the knowledge when generating a stylized response. In this paper, we propose a novel disentangled template rewriting (DTR) method which generates responses via combing disentangled style templates (from monolingual stylized corpus) and content templates (from KDG corpus). The entire framework is end-to-end differentiable and learned without supervision. Extensive experiments on two benchmarks indicate that DTR achieves a significant improvement on all evaluation metrics compared with previous state-of-the-art stylized dialogue generation methods. Besides, DTR achieves comparable performance with the state-of-the-art KDG methods in standard KDG evaluation setting.

Learning sentence embeddings in an unsupervised manner is fundamental in natural language processing. Recent common practice is to couple pre-trained language models with unsupervised contrastive learning, whose success relies on augmenting a sentence with a semantically-close positive instance to construct contrastive pairs. Nonetheless, existing approaches usually depend on a mono-augmenting strategy, which causes learning shortcuts towards the augmenting biases and thus corrupts the quality of sentence embeddings. A straightforward solution is resorting to more diverse positives from a multi-augmenting strategy, while an open question remains about how to unsupervisedly learn from the diverse positives but with uneven augmenting qualities in the text field. As one answer, we propose a novel Peer-Contrastive Learning (PCL) with diverse augmentations. PCL constructs diverse contrastive positives and negatives at the group level for unsupervised sentence embeddings. PCL performs peer-positive contrast as well as peer-network cooperation, which offers an inherent anti-bias ability and an effective way to learn from diverse augmentations. Experiments on STS benchmarks verify the effectiveness of PCL against its competitors in unsupervised sentence embeddings.

Visual dialog is challenging since it needs to answer a series of coherent questions based on understanding the visual environment. How to ground related visual objects is one of the key problems. Previous studies utilize the question and history to attend to the image and achieve satisfactory performance, while these methods are not sufficient to locate related visual objects without any guidance. The inappropriate grounding of visual objects prohibits the performance of visual dialog models. In this paper, we propose a novel approach to Learn to Ground visual objects for visual dialog, which employs a novel visual objects grounding mechanism where both prior and posterior distributions over visual objects are used to facilitate visual objects grounding. Specifically, a posterior distribution over visual objects is inferred from both context (history and questions) and answers, and it ensures the appropriate grounding of visual objects during the training process. Meanwhile, a prior distribution, which is inferred from context only, is used to approximate the posterior distribution so that appropriate visual objects can be grounding even without answers during the inference process. Experimental results on the VisDial v0.9 and v1.0 datasets demonstrate that our approach improves the previous strong models in both generative and discriminative settings by a significant margin.

The task of Conversational Recommendation System (CRS), i.e., recommender dialog system, aims to recommend precise items to users through natural language interactions. Though recent end-to-end neural models have shown promising progress on this task, two key challenges still remain. First, the recommended items cannot be always incorporated into the generated response precisely and appropriately. Second, only the items mentioned in the training corpus have a chance to be recommended in the conversation. To tackle these challenges, we introduce a novel framework called NTRD for recommender dialogue system that can decouple the dialogue generation from the item recommendation. NTRD has two key components, i.e., response template generator and item selector. The former adopts an encoder-decoder model to generate a response template with slot locations tied to target items, while the latter fills in slot locations with the proper items using a sufficient attention mechanism. Our approach combines the strengths of both classical slot filling approaches (that are generally controllable) and modern neural NLG approaches (that are generally more natural and accurate). Extensive experiments on the benchmark ReDial show our approach significantly outperforms the previous state-of-the-art methods. Besides, our approach has the unique advantage to produce novel items that do not appear in the training set of dialogue corpus. The code is available at https://github.com/jokieleung/NTRD.

Recently, various neural models for multi-party conversation (MPC) have achieved impressive improvements on a variety of tasks such as addressee recognition, speaker identification and response prediction. However, these existing methods on MPC usually represent interlocutors and utterances individually and ignore the inherent complicated structure in MPC which may provide crucial interlocutor and utterance semantics and would enhance the conversation understanding process. To this end, we present MPC-BERT, a pre-trained model for MPC understanding that considers learning who says what to whom in a unified model with several elaborated self-supervised tasks. Particularly, these tasks can be generally categorized into (1) interlocutor structure modeling including reply-to utterance recognition, identical speaker searching and pointer consistency distinction, and (2) utterance semantics modeling including masked shared utterance restoration and shared node detection. We evaluate MPC-BERT on three downstream tasks including addressee recognition, speaker identification and response selection. Experimental results show that MPC-BERT outperforms previous methods by large margins and achieves new state-of-the-art performance on all three downstream tasks at two benchmarks.

Arguably, the visual perception of conversational agents to the physical world is a key way for them to exhibit the human-like intelligence. Image-grounded conversation is thus proposed to address this challenge. Existing works focus on exploring the multimodal dialog models that ground the conversation on a given image. In this paper, we take a step further to study image-grounded conversation under a fully open-ended setting where no paired dialog and image are assumed available. Specifically, we present Maria, a neural conversation agent powered by the visual world experiences which are retrieved from a large-scale image index. Maria consists of three flexible components, i.e., text-to-image retriever, visual concept detector and visual-knowledge-grounded response generator. The retriever aims to retrieve a correlated image to the dialog from an image index, while the visual concept detector extracts rich visual knowledge from the image. Then, the response generator is grounded on the extracted visual knowledge and dialog context to generate the target response. Extensive experiments demonstrate Maria outperforms previous state-of-the-art methods on automatic metrics and human evaluation, and can generate informative responses that have some visual commonsense of the physical world.

Now, the pre-training technique is ubiquitous in natural language processing field. ProphetNet is a pre-training based natural language generation method which shows powerful performance on English text summarization and question generation tasks. In this paper, we extend ProphetNet into other domains and languages, and present the ProphetNet family pre-training models, named ProphetNet-X, where X can be English, Chinese, Multi-lingual, and so on. We pre-train a cross-lingual generation model ProphetNet-Multi, a Chinese generation model ProphetNet-Zh, two open-domain dialog generation models ProphetNet-Dialog-En and ProphetNet-Dialog-Zh. And also, we provide a PLG (Programming Language Generation) model ProphetNet-Code to show the generation performance besides NLG (Natural Language Generation) tasks. In our experiments, ProphetNet-X models achieve new state-of-the-art performance on 10 benchmarks. All the models of ProphetNet-X share the same model structure, which allows users to easily switch between different models. We make the code and models publicly available, and we will keep updating more pre-training models and finetuning scripts.

We study knowledge-grounded dialogue generation with pre-trained language models. To leverage the redundant external knowledge under capacity constraint, we propose equipping response generation defined by a pre-trained language model with a knowledge selection module, and an unsupervised approach to jointly optimizing knowledge selection and response generation with unlabeled dialogues. Empirical results on two benchmarks indicate that our model can significantly outperform state-of-the-art methods in both automatic evaluation and human judgment.

We study multi-turn response generation for open-domain dialogues. The existing state-of-the-art addresses the problem with deep neural architectures. While these models improved response quality, their complexity also hinders the application of the models in real systems. In this work, we pursue a model that has a simple structure yet can effectively leverage conversation contexts for response generation. To this end, we propose four auxiliary tasks including word order recovery, utterance order recovery, masked word recovery, and masked utterance recovery, and optimize the objectives of these tasks together with maximizing the likelihood of generation. By this means, the auxiliary tasks that relate to context understanding can guide the learning of the generation model to achieve a better local optimum. Empirical studies with three benchmarks indicate that our model can significantly outperform state-of-the-art generation models in terms of response quality on both automatic evaluation and human judgment, and at the same time enjoys a much faster decoding process.

Generating responses following a desired style has great potentials to extend applications of open-domain dialogue systems, yet is refrained by lacking of parallel data for training. In this work, we explore the challenging task with pre-trained language models that have brought breakthrough to various natural language tasks. To this end, we introduce a KL loss and a style classifier to the fine-tuning step in order to steer response generation towards the target style in both a word-level and a sentence-level. Comprehensive empirical studies with two public datasets indicate that our model can significantly outperform state-of-the-art methods in terms of both style consistency and contextual coherence.

Currently, researchers have paid great attention to retrieval-based dialogues in open-domain. In particular, people study the problem by investigating context-response matching for multi-turn response selection based on publicly recognized benchmark data sets. State-of-the-art methods require a response to interact with each utterance in a context from the beginning, but the interaction is performed in a shallow way. In this work, we let utterance-response interaction go deep by proposing an interaction-over-interaction network (IoI). The model performs matching by stacking multiple interaction blocks in which residual information from one time of interaction initiates the interaction process again. Thus, matching information within an utterance-response pair is extracted from the interaction of the pair in an iterative fashion, and the information flows along the chain of the blocks via representations. Evaluation results on three benchmark data sets indicate that IoI can significantly outperform state-of-the-art methods in terms of various matching metrics. Through further analysis, we also unveil how the depth of interaction affects the performance of IoI.

We present open domain dialogue generation with meta-words. A meta-word is a structured record that describes attributes of a response, and thus allows us to explicitly model the one-to-many relationship within open domain dialogues and perform response generation in an explainable and controllable manner. To incorporate meta-words into generation, we propose a novel goal-tracking memory network that formalizes meta-word expression as a goal in response generation and manages the generation process to achieve the goal with a state memory panel and a state controller. Experimental results from both automatic evaluation and human judgment on two large-scale data sets indicate that our model can significantly outperform state-of-the-art generation models in terms of response relevance, response diversity, and accuracy of meta-word expression.

We study the problem of response selection for multi-turn conversation in retrieval-based chatbots. The task involves matching a response candidate with a conversation context, the challenges for which include how to recognize important parts of the context, and how to model the relationships among utterances in the context. Existing matching methods may lose important information in contexts as we can interpret them with a unified framework in which contexts are transformed to fixed-length vectors without any interaction with responses before matching. This motivates us to propose a new matching framework that can sufficiently carry important information in contexts to matching and model relationships among utterances at the same time. The new framework, which we call a sequential matching framework (SMF), lets each utterance in a context interact with a response candidate at the first step and transforms the pair to a matching vector. The matching vectors are then accumulated following the order of the utterances in the context with a recurrent neural network (RNN) that models relationships among utterances. Context-response matching is then calculated with the hidden states of the RNN. Under SMF, we propose a sequential convolutional network and sequential attention network and conduct experiments on two public data sets to test their performance. Experiment results show that both models can significantly outperform state-of-the-art matching methods. We also show that the models are interpretable with visualizations that provide us insights on how they capture and leverage important information in contexts for matching.

We study open domain response generation with limited message-response pairs. The problem exists in real-world applications but is less explored by the existing work. Since the paired data now is no longer enough to train a neural generation model, we consider leveraging the large scale of unpaired data that are much easier to obtain, and propose response generation with both paired and unpaired data. The generation model is defined by an encoder-decoder architecture with templates as prior, where the templates are estimated from the unpaired data as a neural hidden semi-markov model. By this means, response generation learned from the small paired data can be aided by the semantic and syntactic knowledge in the large unpaired data. To balance the effect of the prior and the input message to response generation, we propose learning the whole generation model with an adversarial approach. Empirical studies on question response generation and sentiment response generation indicate that when only a few pairs are available, our model can significantly outperform several state-of-the-art response generation models in terms of both automatic and human evaluation.

Automatic news comment generation is beneficial for real applications but has not attracted enough attention from the research community. In this paper, we propose a “read-attend-comment” procedure for news comment generation and formalize the procedure with a reading network and a generation network. The reading network comprehends a news article and distills some important points from it, then the generation network creates a comment by attending to the extracted discrete points and the news title. We optimize the model in an end-to-end manner by maximizing a variational lower bound of the true objective using the back-propagation algorithm. Experimental results on two public datasets indicate that our model can significantly outperform existing methods in terms of both automatic evaluation and human judgment.

The 20 Questions (Q20) game is a well known game which encourages deductive reasoning and creativity. In the game, the answerer first thinks of an object such as a famous person or a kind of animal. Then the questioner tries to guess the object by asking 20 questions. In a Q20 game system, the user is considered as the answerer while the system itself acts as the questioner which requires a good strategy of question selection to figure out the correct object and win the game. However, the optimal policy of question selection is hard to be derived due to the complexity and volatility of the game environment. In this paper, we propose a novel policy-based Reinforcement Learning (RL) method, which enables the questioner agent to learn the optimal policy of question selection through continuous interactions with users. To facilitate training, we also propose to use a reward network to estimate the more informative reward. Compared to previous methods, our RL method is robust to noisy answers and does not rely on the Knowledge Base of objects. Experimental results show that our RL method clearly outperforms an entropy-based engineering system and has competitive performance in a noisy-free simulation environment.