Aspect-based Key Point Analysis for Quantitative Summarization of Reviews

An Tang, Xiuzhen Zhang, Minh Dinh


Abstract
Key Point Analysis (KPA) is originally for summarizing arguments, where short sentences containing salient viewpoints are extracted as key points (KPs) and quantified for their prevalence as salience scores. Recently, KPA was applied to summarize reviews, but the study still relies on sentence-based KP extraction and matching, which leads to two issues: sentence-based extraction can result in KPs of overlapping opinions on the same aspects, and sentence-based matching of KP to review comment can be inaccurate, resulting in inaccurate salience scores. To address the above issues, in this paper, we propose Aspect-based Key Point Analysis (ABKPA), a novel framework for quantitative review summarization. Leveraging the readily available aspect-based sentiment analysis (ABSA) resources of reviews to automatically annotate silver labels for matching aspect-sentiment pairs, we propose a contrastive learning model to effectively match KPs to reviews and quantify KPs at the aspect level. Especially, the framework ensures extracting KP of distinct aspects and opinions, leading to more accurate opinion quantification. Experiments on five business categories of the popular Yelp review dataset show that ABKPA outperforms state-of-the-art baselines. Source code and data are available at: https://github.com/antangrocket1312/ABKPA
Anthology ID:
2024.findings-eacl.96
Volume:
Findings of the Association for Computational Linguistics: EACL 2024
Month:
March
Year:
2024
Address:
St. Julian’s, Malta
Editors:
Yvette Graham, Matthew Purver
Venue:
Findings
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
1419–1433
Language:
URL:
https://aclanthology.org/2024.findings-eacl.96
DOI:
Bibkey:
Cite (ACL):
An Tang, Xiuzhen Zhang, and Minh Dinh. 2024. Aspect-based Key Point Analysis for Quantitative Summarization of Reviews. In Findings of the Association for Computational Linguistics: EACL 2024, pages 1419–1433, St. Julian’s, Malta. Association for Computational Linguistics.
Cite (Informal):
Aspect-based Key Point Analysis for Quantitative Summarization of Reviews (Tang et al., Findings 2024)
Copy Citation:
PDF:
https://preview.aclanthology.org/nschneid-patch-1/2024.findings-eacl.96.pdf