Please, tell me some general information about direct depositing.
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Did you start to get the service on March 1, 2013?
I think so, yes.
From that date, you are required to receive your payments electronically.
What if I didn't sign up for electronic payments?
We recommend you to do it now.
Where can I get more information on how to set up electronic payments?
You can visit Treasury's Go Direct website or call the helpline at 1-800-333-1795.
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I have some hearing problems, do you have a TTY number I can use?
Yes, our toll-free TTY number is 1-800-325-0778.
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Can I use those same numbers to get more info if I don't have a bank account?
Yes, you can. Same numbers.
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I still have some more doubts about this.
If you want to know more about how to set up or change direct deposit online, you can call our toll-free number at 1-800-772-1213 or visit your local Social Security office.
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for those that already have a bank account and receive SSI, can they create a My Social Security account online?
Yes, they just have to create their account.
