Hi! I need to get my benefits sent to my bank account and I don't know how.
You want to set up your benefit payments as a direct deposit, is that correct? Do you already receive benefit payments?
No, I just got approved and this will be my first time getting a benefit payment.
I can see that I can set it up to go to my bank but I don't know where on the site to go to for that. Can you help me?
You need to go to where it says "Sign In / Create your account." Since you have never done this before, you would need to create a new account.
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Ok, it says I need a bank account number but I don't actually have a bank account yet. What do I do?
Well since it is after March 1, 2013, you are required to get your payment with direct deposit. You do need a bank account in order to receive your payments.
I know but I don't know what to do. How do I get a bank account?
So you do not know how to sign up for a bank account?
I have never gotten a benefit payment before and I do not have a bank account and I don't know what to do.
Do you need someone to walk you through setting up an account? The Treasury's Go Direct website can help you. They also have a phone number: 1-800-333-1795.
I don't really want to set up a bank account now that I think about it. Is there anything else I can do?
