I have a freeze on my credit report. Can I still open an account?
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Do you currently have a freeze or fraud alert on your credit report?
Yes, a security freeze.
In this case, you can still open an account, but you will need to temporary lift the freeze. You can do this by contacting your identity services provider and requesting them to to temporary lift it for you.
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Can my wife open the account for me?
No. Only you are authorized to create and use your personal account. This is a security measure that we take to protect your personal information.
Do you need more information about this security measure?
Yes, I'd like to know more.
We only allow you to create and use the account for your own use because it protects you from fraudulent activity.
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Once I request a temporary life of my credit freeze, what happens then?
The freeze will be reinstated by your identity services provider after the temporary lift expires.
What if I don't want to do a temporary lift?
IIn this case, you can still open an account by visiting your local Social Security office.
