I came here to find information about protecting my identity. Can you help me with that, please?
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Of course. Do you want to reduce your risk of identity theft when applying for aid?
Yes, please.
Identity theft can occur when criminals access personal data such as names, Social Security numbers, and bank and credit card information. Using the stolen data, the criminal can illegally obtain credit cards, set up mobile phone accounts and more.
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I see. And how do I report fraud or identity theft?
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Do you want to report financial aid fraud?
Yes, that was the plan.
A company charging for financial aid advice is not committing fraud unless it doesn't deliver what it promises.
Would you like to get more information about financial aid fraud or to report fraud?
Yes, please.
Then you should contact the Federal Trade Commission and the Consumer Financial Protection Bureau.
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I'd also like to change my FSA password. How do I do this?
Simply log in to your account using your username and password. Once logged in, change your Account Information in your account settings.
