Hi there. I would like some information related to the fact that my loan is placed with a collection agency.
================
Sure. But, we need to ask, is your loan on default?
No, not at all.
================
Thanks. My main problem is that I got a email saying that I was getting extra fees to get my student loan out of default, and I want to know, what can I do about it?
In that case, you need to contact the default resolution group to be sure of this information.
Even if this says that is to get my loan out of default?
Yes, yes, the best thing you can do is contact the default resolution group directly.
SOme of the parts of the email said stuff like I had to pay something about some subscription, is this normal?
No, that's not normal or legal. If any company ask you something like that you should walk away.
================
I see... But I have heard about some collection agencies, but I don't know how to get in contact with them, what can I do?
Just review the collection agency contact information below, there you should find that information.
