I need to know where I can find Aidan.
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At this time, Aidan beta version is only available to a pilot group of users while they are logged into their accounts.
Do you know if you belong in this group of users?
No, I'm not sure.
Do you see the Aidan icon on your account?
Yes, I do.
Great. Aidan is available to you. In the future, Aidan's services will be available to a wider audience.
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How does Aidan work?
Aidan acts as a virtual assitant who can answer questions related to federal student aid. It uses advanced technology, AI, and natural language processing to answer common questions.
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How do I access Aidan?
Log into your account and look for the Aidan owl icon in the bottom right hand corner.
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How secure is my private information when using Aidan?
This service is very secure. Federal Student Aid handles and stores all your data from interactions with Aidan.
