Hello,. The other day i heard that you are using some virtual assistant. I would like to use it, could you guide me where to access for that?
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Certainly, i can direct you. However, is just to inform you that Aidan, our virtual assistant, in right now on a beta phase and so, is only available for some selected users logged into their accounts.
Do you wanna know if you're one of those selected few?
Yeah, i would be delighted to check that out. How can i be sure?
Well, first you must be logged in. Then, in your dashboard, you must look for an owl icon in the bottom right-hand corner. That will be Aidan's app. That would be visible on your desktop or mobile version.
So, all i have to do is to check if that owl-like icon is there, isn't?
That's all you have to do and anything else.
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All right, i'll have to log in then and see if that little owl is there. Umm, Aidan looks like any chat service, so my written exchanges with it, will be kept by the app?
Absolutely. In order to constantly improve Aidan performance, their quality assurance and maintain an accurate log of your request to us, Is necessary to keep a record of your conversations with Aidan.
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Well, that's very direct. I guess i will have to watch it over. See, you said that should be looking for an owl icon but, what if that little buddy isn't there?
If you don't see Aidan's owl-like icon, then don't be sad. Just check again in the near future and see if you have been selected by our expanding beta.
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O.k, i really hope i'm one of the few. Now, something i should have had to ask something simple, What is Aidan's purpose?
The primary goal of Aidan is to answer questions about the federal student aid, using advanced technology and natural language processing.
