I went on your online site regarding retirement benefits but the page keeps asking me to sign-in.
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There is a timer on those pages for security reasons.
Why is that?
As it stands, you will receive a warning after 25 minutes without doing anything and you will be able to extend your time on the page.
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Well that doesn't work for me. Can I apply some other way?
Yes , you can also apply by calling 1 - 800 - 772 - 1213, by text telephone at TTY 1 - 800 - 325 - 0778 from 7 AM to 7 PM Monday through Friday.
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After I apply can someone receive benefits on my work record?
We'll inform you if that is possible once your application has been processed.
Will I be able to receive benefits on my spouse's record?
You will also be informed of that once your application has been processed.
Is there a delay after I send in my application?
Once we receive your application it will be reviewed. After the review we will contact you if we need more information or if we need to see your documents.
And then is it good to go?
When we have all of the necessary information and documents your application will be processed and a letter will be sent to you about our decision in the mail.
