I have a problem I'd like to report
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What is a DMV regulated automotive business you wish to report?
Yes I want to report a business
The DMV regulates all repair shops , inspection stations , dealers , junk and salvage vendors , and other automotive related businesses in New York State
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How do I place a complaint against a DMV regulated automotive business?
Report here and the case will be sent to an Automotive Facilities Inspector for a formal investigation and possibly a hearing  Depending on the complaint this process could take several weeks to several months to resolve
What happens if a resolution to my liking is not reached?
Y can file a complaint by submitting a Vehicle Safety Complaint Report PDF VS-35 along with any supporting documents to the DMV Consumer & Facilities Services Complaint Unit .To submit electronically, download the complaint report available at the link above to your personal device  Attach and then email the completed report as well as any supporting documents.
What do I do if the facility does not have a current registration
There are limitations on any fines and penalties that may be recovered. For additional information on the investigation and hearing process, please see our What to Expect if You File a Complaint Against a DMV Regulated Business
I have an NYS Lemon Law complaint
Please see Lemon Law Complaints. Once your complaint has been filed, a Consumer Services Representative CSR from DMV will be assigned to handle your complaint
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How do I contact you
Contact us here.
