I need help with the security on my account, please.
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Are you trying to verify online?
Yes, I don't understand how to do it.
I'm glad you asked! We take security very seriously.
Are you logging in the first time?
No, I just want to access my info.  I don't care about protecting my information.
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How do I know if the email I got is really from you?
Our emails have a ".gov" address.
What if the email address ends in something else?
You should be careful about opening and responding to it.
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How do you know it's me accessing my account?
We use a new identity verification process.
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How can I know if the link is real or phishing?
Hover over it so it shows the web address, it should always end in .gov/
