is this where I go to complain?
Your feedback is important to us. You can submit a complaint , give us positive feedback, or review an already submitted case.
what can I do next if I don't agree with what Federal Student Aid decided?
You can follow our procedures for resolving disputes.  We encourage you to do this before you contact the Federal Student Aid Ombudsman Group
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can I just submit another complaint?
Yes, you can submit a complaint or report a suspicious activity or scam , on behalf of yourself or someone else
can you give me a link to submit a complaint?
Yes, I will give you the link
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can you also link me to where I can view my case?
Yes, just log in to your account to view, track or update your case.
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Is there anything else we can help you with?
no, thanks
