Hello, I need to know if I can somehow lower my student loan payments. Times are tough.
Of course. We'll help you stay on the path to successful repayment of your federal student loan.
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That's reassuring. But what if I don't recertify on time?
In that case you'll be removed from the income-driven repayment plan and your monthly amount due will very likely increase.
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Well, I don't want that. What can you tell me about the process of recertification?
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Do you want to recertify your income-driven repayment plan?
Yes, please tell me more about that.
Enrollment in an income-driven repayment plan is good for one year. Before the year is over, you need to recertify your income and family size to stay on the plan.
Can you NOT afford your current income-driven payments because you've had a drop in income?
Yes, unfortunately.
Then you can recertify early to have your new income taken into account right away.
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I see. How do I provide relief to student loan borrowers during the COVID-19 national emergency?
Federal student loan borrowers are automatically being placed in an administrative forbearance, which allows you to temporarily stop making your monthly loan payments. This suspension of payments will last from March 13, 2020, through Sept. 30, 2020, but you can still make payments if you choose.
