what are the third party servicer programs about?
The Higher Education Act of 1965, as amended HEA, allows institutions of higher education to outsource any aspect of the institution’s participation in federal student aid programs.
Did you want to know about the federal student aid programs?
no
Do you have questions about services necessary to determine a student's eligibility for federal student aid?
yes
can you instead tell me what comes after you complete a program review?
FSA issues a Final Program Review Determination, which is a report that includes each specific finding, the third party servicer’s response, and ED’s final determination.
what does a third-party servicer need to provide services to a school?
The servicer and/or its contractors must comply with the various Title IV requirements applicable to its servicing agreement with the school.
how do they make sure the servicers are doing what they need to do?
Federal Student Aid routinely conducts program reviews to confirm that third-party servicers and the schools that they contract with meet FSA requirements for institutional eligibility, financial responsibility, and administrative capability.
