Hi, good morning. I'm used to pay for certain services coming from you, but i want to lighten up a little everything related to that. So, i created a escrow account, but could you tell me what's the minimum for that?
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If you want to cover only the minimum, then you must know that escrow amount requested is at least $200 for search accounts. A wise action is to refill the account with at least 2 months of coverage.
Are asking this because you want to change your escrow amount?
No, i'm not planning to do that.
Is your account balance currently on zero or have a negative amount?
Yeah, it's almost zero, that's why i was asking about the minimal amount.
You have to be careful on that, because if your account reaches zero, then it will be disabled. That bring some consequences, sch as not being able to pay for transactions until your payment is received and processed. Instead, if you have a negative amount, it only means that you account is overdrawn.
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I see. Lets say i close my account but i left some money there. Can i have it back?
Sure. You can have a refund check issued or you can have that balance transferred to another escrow account, if you still have another one with DMV.
O.k, so, how do i close the account then?
Easy. You only have to send a request to close your account by any of the following: mail, fax or email. Send it to DMV Revenue Accounts, putting the request on the letterhead, including your account number and being signed and dated.
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O.k i'll keep that on mind. Say what can you tell me about drop-off payments?
They are the fastest way to submit a payment. That box is located at the DMV Customer Service Counter on the first floor of the Swan Building in Albany.
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An by ACH, can i do that?
Sure, you can do that transferring fund electronically.
