Hello there. How are you doing? I came here because there was a complaint filed against me and I don't know what to do about it.
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Then you're in the right place. First of all, you should know that the New York State Department of Motor Vehicles (DMV) regulates all repair shops, inspection stations, dealers, vehicle dismantlers and other related businesses in NY State.
Yes. And if I want to run a business legally?
Then you must register with the DMV. Once your application is approved you will receive a certificate from the DMV.
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Now, let's say I demand a hearing, how does that work?
You are entitled to hire an attorney and to bring that attorney to the hearing. The DMV is the petitioner is this case and the complainant may be a witness for the case.
Would you like to know what happens after the hearing?
No, thanks. I can imagine that.
Would you like to know what happens if the ALJ only imposes civil penalties?
Sure, go ahead.
In order to prevent the loss of your operating privilege, you must pay all fines and penalties then. You will receive a letter from the DMV shortly after the hearing.
I have to pay? Great. What if I choose to appeal such a decision?
In that case you have 60 days from the date of the ALJs decision to file the Appeal From DMV Hearing Determination (AA-33A), which must be accompanied by the appropriate filing fee.
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What if someone filed a complaint with me (which is the case) and that complaint is not successful?
Then they are advised to contact the DMV Consumer & Facilities Services Complaint Unit. You can protect your business: keep a copy of all work orders in an easy-to-access location.
