how is the claim process for concession companies and carriers
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complaint has been filed against you?
yes
a Consumer Services Rep from the DMV will contact you in an attempt to resolve this complaint . The CSR will explain the nature of the complaint and will also inform you of your rights , responsibilities , and your liability
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such as the hearing result process.
 the ALJ may sustain some , all , or none of the charges . There may be no action , a warning , the imposition of a suspension , revocation , and/or civil penalties
If the ALJ only imposes civil penalties?
you must pay all fines and penalties
what are my rights
You are entitled to hire an attorney and to bring that attorney to the hearing. The DMV is the petitioner is this case and the complainant may be a witness for the case .
 If the ALJ only imposes civil penalties
 in order to prevent the loss of your operating privilege ,  you must pay all fines and penalties .  You will receive a letter from the DMV shortly after the hearing
