i was wondering if i could get some more information about the hearing process?
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sure, the DMV is the petitioner and the complainant may be a witness and the complainant may be a witness. you are entitled to an attorney and to bring that attorney to the hearing. `
would you like me to explain more about the hearing process?
yes please, what happens at the end of the hearing?
at the end of the hearing there may differences in terms of results. wou;d you like to hear more?
yes please, what do you mean by differences in terms of results?
some ALJs may sustain or impose civil penalties. if the ALJ imposes civil penalties, you must pay all fines and penalties in order to prevent the loss of your operating privileges. you will receive a letter from the DMV shortly after the hearing
What happens to my business?
if you pay the fine you will be allowed to return to work and business will be running after compliance.
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What happens if there is no action at the hearing?
 you may be offered the opportunity to pay restitution to the consumer or have the penalty reduced depending on the result of the hearing
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what happens if there is action at the hearing?
it depends on the situation, but the ALJ may sustain all, some, or none of the charges
