{"answers": "D", "options": ["m : we do n't have flights from australia , so i 'm afraid i ca n't help you book one .", "m : i 'll try my best to figure out when will your daughter 's flight arrive , ma'am .", "m : the only flight cancelled yesterday will delay today . i can cancel your booking .", "m : we are not sure yet , but i promise you to find out more about the flight ."], "article": "m : the problem is that there have been some delays on flights from australia . f : could you be more specific ? what exactly do you mean by some delays ? m : i 'm sorry , madam . i 'll try to explain . there were 2 flights cancelled yesterday , including the flight your colleague booked for melbourne . at the moment i ca n't find out exactly what flight she got on . f : so if i understand you correctly , we have no way of finding out when she 'll get in .", "id": "dev_209"}