Emotion Recognition in Conversation (ERC) has been widely studied due to its importance in developing emotion-aware empathetic machines. The rise of pre-trained language models (PLMs) has further pushed the limit of ERC performance. However, most recent works on ERC using PLMs are heavily data-driven, and requires fine-tuning the entire PLMs. To improve both sample and computational efficiency, we propose a derivative-free optimization method called Cross-Task Prompt Tuning (CTPT) for few-shot conversational emotion recognition. Unlike existing methods that learn independent knowledge from individual tasks, CTPT leverages sharable cross-task knowledge by exploiting external knowledge from other source tasks to improve learning performance under the few-shot setting. Moreover, CTPT only needs to optimize a vector under the low intrinsic dimensionality without gradient, which is highly parameter-efficient compared with existing approaches. Experiments on five different contextual conversation datasets demonstrate that our CTPT method has superior results on both few-shot scenarios and zero-shot transfers.

With the evolution of pre-trained language models, current open-domain dialogue systems have achieved great progress in conducting one-session conversations. In contrast, Multi-Session Conversation (MSC), which consists of multiple sessions over a long term with the same user, is under-investigated. In this paper, we propose History-Aware Hierarchical Transformer (HAHT) for multi-session open-domain dialogue. HAHT maintains a long-term memory of history conversations and utilizes history information to understand current conversation context and generate well-informed and context-relevant responses. Specifically, HAHT first encodes history conversation sessions hierarchically into a history memory. Then, HAHT leverages historical information to facilitate the understanding of the current conversation context by encoding the history memory together with the current context with attention-based mechanisms. Finally, to explicitly utilize historical information, HAHT uses a history-aware response generator that switches between a generic vocabulary and a history-aware vocabulary. Experimental results on a large-scale MSC dataset suggest that the proposed HAHT model consistently outperforms baseline models. Human evaluation results support that HAHT generates more human-like, context-relevant, and history-relevant responses than baseline models.