Counterspeech is an effective way to combat online hate speech. Considering the multifaceted nature of online hate speech, counterspeech with varying intents (e.g., denouncing or empathy) has significant potential to mitigate hate speech effectively. Recently, controlled approaches based on large language models (LLMs) have been explored to generate intent-specific counterspeech. Due to the lack of attention to intent-specific information by LLMs during the decoding process, those methods cater more to the semantic information rather than matching with the desired intents. Further, there are still limitations in quantitatively evaluating the effectiveness of counterspeech with different intents in mitigating hate speech. In this paper, to address the above issues, we propose DART, an LLMs-based DuAl-discRiminaTor guided framework for counterspeech generation. We employ an intent-aware discriminator and hate-mitigating discriminator to jointly guide the decoding preferences of LLMs, which facilitates the model towards generating counterspeech catering to specific intent and hate mitigation. We apply a maximum-margin relative objective for training discriminators. This objective leverages the distance between counterspeech aligned with the desired target (such as specific intent or effectiveness in hate mitigation) and undesired as an effective learning signal. Extensive experiments show that DART achieves excellent performances in matching the desired intent and mitigating hate.

Unsupervised text style transfer aims to modify the style of a sentence while preserving its content without parallel corpora. Existing approaches attempt to separate content from style, but some words contain both content and style information. It makes them difficult to disentangle, where unsatisfactory disentanglement results in the loss of the content information or the target style. To address this issue, researchers adopted a “cycle reconstruction” mechanism to maintain content information, but it is still hard to achieve satisfactory content preservation due to incomplete disentanglement. In this paper, we propose a new disentanglement-based method, StyleFlow, which effectively avoids the loss of contents through a better cycle reconstruction via a reversible encoder. The reversible encoder is a normalizing flow that can not only produce output given input but also infer the exact input given the output reversely. We design a stack of attention-aware coupling layers, where each layer is reversible and adopts the attention mechanism to improve the content-style disentanglement. Moreover, we propose a data augmentation method based on normalizing flow to enhance the training data. Our experiments on sentiment transfer and formality transfer tasks show that StyleFlow outperforms strong baselines on both content preservation and style transfer.

Attribute-based generation methods are of growing significance in controlling the generation of large pre-trained language models (PLMs). Existing studies control the generation by (1) finetuning the model with attributes or (2) guiding the inference processing toward control signals while freezing the PLM. However, finetuning approaches infuse domain bias into generation, making it hard to generate out-of-domain texts. Besides, many methods guide the inference in its word-by-word generation, pushing the word probability to the target attributes, resulting in less fluent sentences. We argue that distilling controlling information from natural texts can produce fluent sentences while maintaining high controllability. In this paper, we propose GRAdient-guided Controllable rEtrieval (GRACE), a retrieval-augmented generation framework to facilitate the generation of fluent sentences with high attribute relevance. GRACE memorizes the semantic and attribute information from unlabeled corpora and applies a controllable retrieval to obtain desired information. For the generation, we design techniques to eliminate the domain bias from the retrieval results and integrate it into the generation model. Additionally, we propose a gradient-guided generation scheme that iteratively steers generation toward higher attribute relevance. Experimental results and quantities of examples verify the effectiveness of our method.

Conditional story generation is significant in human-machine interaction, particularly in producing stories with complex plots. While Large language models (LLMs) perform well on multiple NLP tasks, including story generation, it is challenging to generate stories with both complex and creative plots. Existing methods often rely on detailed prompts to guide LLMs to meet target conditions, which inadvertently restrict the creative potential of the generated stories. We argue that leveraging information from exemplary human-written stories facilitates generating more diverse plotlines. Delving deeper into story details helps build complex and credible plots. In this paper, we propose a retrieval-auGmented stoRy generation framework with a fOrest of eVidEnce (GROVE) to enhance stories’ complexity. We build a retrieval repository for target conditions to produce few-shot examples to prompt LLMs. Additionally, we design an “asking-why” prompting scheme that extracts a forest of evidence, providing compensation for the ambiguities that may occur in the generated story. This iterative process uncovers underlying story backgrounds. Finally, we select the most fitting chains of evidence from the evidence forest and integrate them into the generated story, thereby enhancing the narrative’s complexity and credibility. Experimental results and numerous examples verify the effectiveness of our method.

Text classification tasks often encounter few-shot scenarios with limited labeled data, and addressing data scarcity is crucial. Data augmentation with mixup merges sample pairs to generate new pseudos, which can relieve the data deficiency issue in text classification. However, the quality of pseudo-samples generated by mixup exhibits significant variations. Most of the mixup methods fail to consider the varying degree of learning difficulty in different stages of training. And mixup generates new samples with one-hot labels, which encourages the model to produce a high prediction score for the correct class that is much larger than other classes, resulting in the model’s over-confidence. In this paper, we propose a self-evolution learning (SE) based mixup approach for data augmentation in text classification, which can generate more adaptive and model-friendly pseudo samples for the model training. SE caters to the growth of the model learning ability and adapts to the ability when generating training samples. To alleviate the model over-confidence, we introduce an instance-specific label smoothing regularization approach, which linearly interpolates the model’s output and one-hot labels of the original samples to generate new soft labels for label mixing up. Through experimental analysis, experiments show that our SE brings consistent and significant improvements upon different mixup methods. In-depth analyses demonstrate that SE enhances the model’s generalization ability.

Self-training emerges as an important research line on domain adaptation. By taking the model’s prediction as the pseudo labels of the unlabeled data, self-training bootstraps the model with pseudo instances in the target domain. However, the prediction errors of pseudo labels (label noise) challenge the performance of self-training. To address this problem, previous approaches only use reliable pseudo instances, i.e., pseudo instances with high prediction confidence, to retrain the model. Although these strategies effectively reduce the label noise, they are prone to miss the hard examples. In this paper, we propose a new self-training framework for domain adaptation, namely Domain adversarial learning enhanced Self-Training Framework (DaMSTF). Firstly, DaMSTF involves meta-learning to estimate the importance of each pseudo instance, so as to simultaneously reduce the label noise and preserve hard examples. Secondly, we design a meta constructor for constructing the meta-validation set, which guarantees the effectiveness of the meta-learning module by improving the quality of the meta-validation set. Thirdly, we find that the meta-learning module suffers from the training guidance vanish- ment and tends to converge to an inferior optimal. To this end, we employ domain adversarial learning as a heuristic neural network initialization method, which can help the meta-learning module converge to a better optimal. Theoretically and experimentally, we demonstrate the effectiveness of the proposed DaMSTF. On the cross-domain sentiment classification task, DaMSTF improves the performance of BERT with an average of nearly 4%.

Building models of natural language processing (NLP) is challenging in low-resource scenarios where limited data are available. Optimization-based meta-learning algorithms achieve promising results in low-resource scenarios by adapting a well-generalized model initialization to handle new tasks. Nonetheless, these approaches suffer from the memorization overfitting issue, where the model tends to memorize the meta-training tasks while ignoring support sets when adapting to new tasks. To address this issue, we propose a memory imitation meta-learning (MemIML) method that enhances the model’s reliance on support sets for task adaptation. Specifically, we introduce a task-specific memory module to store support set information and construct an imitation module to force query sets to imitate the behaviors of support sets stored in the memory. A theoretical analysis is provided to prove the effectiveness of our method, and empirical results also demonstrate that our method outperforms competitive baselines on both text classification and generation tasks.

Lifelong learning aims to accumulate knowledge and alleviate catastrophic forgetting when learning tasks sequentially. However, existing lifelong language learning methods only focus on the supervised learning setting. Unlabeled data, which can be easily accessed in real-world scenarios, are underexplored. In this paper, we explore a novel setting, semi-supervised lifelong language learning (SSLL), where a model learns sequentially arriving language tasks with both labeled and unlabeled data. We propose an unlabeled data enhanced lifelong learner to explore SSLL. Specially, we dedicate task-specific modules to alleviate catastrophic forgetting and design two modules to exploit unlabeled data: (1) a virtual supervision enhanced task solver is constructed on a teacher-student framework to mine the underlying knowledge from unlabeled data; and (2) a backward augmented learner is built to encourage knowledge transfer from newly arrived unlabeled data to previous tasks. Experimental results on various language tasks demonstrate our model’s effectiveness and superiority over competitive baselines under the new setting SSLL.

Emotional conversation systems generate responses for the input queries considering the speaker’s emotions in a conversation. Existing emotional conversation systems output emotional responses according to either a given emotion or the user’s emotion reflected in the input queries. Following a given emotion may lead to an emotional drift between the given emotion and the conversation state, and following only the user’s emotion may aggravate the user’s negative feelings if users suffer from a negative mood. In this paper, we propose to generate empathetic responses catering to the user’s emotions while leading the conversation to be emotionally positive. Particularly, by abstracting the conversation corpus, we extract and store the different responding strategies for different users’ emotions and conversational topics into a memory. We encourage positive emotions in conversation via a sentiment evaluator. We model the memory outputs with a Gaussian mixture distribution and sample a final responding strategy from the distribution. The strategy acts as a condition to a transformer model to generate responses. The experiments verify our model surpasses the baseline methods in appropriateness, diversity, and generating emotionally positive responses.

In knowledge distillation, a student model is trained with supervisions from both knowledge from a teacher and observations drawn from a training data distribution. Knowledge of a teacher is considered a subject that holds inter-class relations which send a meaningful supervision to a student; hence, much effort has been put to find such knowledge to be distilled. In this paper, we explore a question that has been given little attention: “when to distill such knowledge.” The question is answered in our work with the concept of model calibration; we view a teacher model not only as a source of knowledge but also as a gauge to detect miscalibration of a student. This simple and yet novel view leads to a hard gate knowledge distillation scheme that switches between learning from a teacher model and training data. We verify the gating mechanism in the context of natural language generation at both the token-level and the sentence-level. Empirical comparisons with strong baselines show that hard gate knowledge distillation not only improves model generalization, but also significantly lowers model calibration error.

Lifelong learning (LL) is vital for advanced task-oriented dialogue (ToD) systems. To address the catastrophic forgetting issue of LL, generative replay methods are widely employed to consolidate past knowledge with generated pseudo samples. However, most existing generative replay methods use only a single task-specific token to control their models. This scheme is usually not strong enough to constrain the generative model due to insufficient information involved. In this paper, we propose a novel method, prompt conditioned VAE for lifelong learning (PCLL), to enhance generative replay by incorporating tasks’ statistics. PCLL captures task-specific distributions with a conditional variational autoencoder, conditioned on natural language prompts to guide the pseudo-sample generation. Moreover, it leverages a distillation process to further consolidate past knowledge by alleviating the noise in pseudo samples. Experiments on natural language understanding tasks of ToD systems demonstrate that PCLL significantly outperforms competitive baselines in building lifelong learning models.

Text style transfer aims to alter the style (e.g., sentiment) of a sentence while preserving its content. A common approach is to map a given sentence to content representation that is free of style, and the content representation is fed to a decoder with a target style. Previous methods in filtering style completely remove tokens with style at the token level, which incurs the loss of content information. In this paper, we propose to enhance content preservation by implicitly removing the style information of each token with reverse attention, and thereby retain the content. Furthermore, we fuse content information when building the target style representation, making it dynamic with respect to the content. Our method creates not only style-independent content representation, but also content-dependent style representation in transferring style. Empirical results show that our method outperforms the state-of-the-art baselines by a large margin in terms of content preservation. In addition, it is also competitive in terms of style transfer accuracy and fluency.

Neural conversation models are known to generate appropriate but non-informative responses in general. A scenario where informativeness can be significantly enhanced is Conversing by Reading (CbR), where conversations take place with respect to a given external document. In previous work, the external document is utilized by (1) creating a context-aware document memory that integrates information from the document and the conversational context, and then (2) generating responses referring to the memory. In this paper, we propose to create the document memory with some anticipated responses in mind. This is achieved using a teacher-student framework. The teacher is given the external document, the context, and the ground-truth response, and learns how to build a response-aware document memory from three sources of information. The student learns to construct a response-anticipated document memory from the first two sources, and teacher’s insight on memory creation. Empirical results show that our model outperforms the previous state-of-the-art for the CbR task.

Neural generative models for open-domain chit-chat conversations have become an active area of research in recent years. A critical issue with most existing generative models is that the generated responses lack informativeness and diversity. A few researchers attempt to leverage the results of retrieval models to strengthen the generative models, but these models are limited by the quality of the retrieval results. In this work, we propose a memory-augmented generative model, which learns to abstract from the training corpus and saves the useful information to the memory to assist the response generation. Our model clusters query-response samples, extracts characteristics of each cluster, and learns to utilize these characteristics for response generation. Experimental results show that our model outperforms other competitive baselines.

Neural conversation systems, typically using sequence-to-sequence (seq2seq) models, are showing promising progress recently. However, traditional seq2seq suffer from a severe weakness: during beam search decoding, they tend to rank universal replies at the top of the candidate list, resulting in the lack of diversity among candidate replies. Maximum Marginal Relevance (MMR) is a ranking algorithm that has been widely used for subset selection. In this paper, we propose the MMR-BS decoding method, which incorporates MMR into the beam search (BS) process of seq2seq. The MMR-BS method improves the diversity of generated replies without sacrificing their high relevance with the user-issued query. Experiments show that our proposed model achieves the best performance among other comparison methods.

Generative conversational systems are attracting increasing attention in natural language processing (NLP). Recently, researchers have noticed the importance of context information in dialog processing, and built various models to utilize context. However, there is no systematic comparison to analyze how to use context effectively. In this paper, we conduct an empirical study to compare various models and investigate the effect of context information in dialog systems. We also propose a variant that explicitly weights context vectors by context-query relevance, outperforming the other baselines.