Xiaoxin Lu


2024

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Fair Abstractive Summarization of Diverse Perspectives
Yusen Zhang | Nan Zhang | Yixin Liu | Alexander Fabbri | Junru Liu | Ryo Kamoi | Xiaoxin Lu | Caiming Xiong | Jieyu Zhao | Dragomir Radev | Kathleen McKeown | Rui Zhang
Proceedings of the 2024 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies (Volume 1: Long Papers)

People from different social and demographic groups express diverse perspectives and conflicting opinions on a broad set of topics such as product reviews, healthcare, law, and politics. A fair summary should provide a comprehensive coverage of diverse perspectives without underrepresenting certain groups. However, current work in summarization metrics and Large Language Models (LLMs) evaluation has not explored fair abstractive summarization. In this paper, we systematically investigate fair abstractive summarization for user-generated data. We first formally define fairness in abstractive summarization as not underrepresenting perspectives of any groups of people, and we propose four reference-free automatic metrics by measuring the differences between target and source perspectives. We evaluate nine LLMs, including three GPT models, four LLaMA models, PaLM 2, and Claude, on six datasets collected from social media, online reviews, and recorded transcripts. Experiments show that both the model-generated and the human-written reference summaries suffer from low fairness. We conduct a comprehensive analysis of the common factors influencing fairness and propose three simple but effective methods to alleviate unfair summarization. Our dataset and code are available at https://github.com/psunlpgroup/FairSumm.

2022

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Doctor Recommendation in Online Health Forums via Expertise Learning
Xiaoxin Lu | Yubo Zhang | Jing Li | Shi Zong
Proceedings of the 60th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)

Huge volumes of patient queries are daily generated on online health forums, rendering manual doctor allocation a labor-intensive task. To better help patients, this paper studies a novel task of doctor recommendation to enable automatic pairing of a patient to a doctor with relevant expertise. While most prior work in recommendation focuses on modeling target users from their past behavior, we can only rely on the limited words in a query to infer a patient’s needs for privacy reasons. For doctor modeling, we study the joint effects of their profiles and previous dialogues with other patients and explore their interactions via self-learning. The learned doctor embeddings are further employed to estimate their capabilities of handling a patient query with a multi-head attention mechanism. For experiments, a large-scale dataset is collected from Chunyu Yisheng, a Chinese online health forum, where our model exhibits the state-of-the-art results, outperforming baselines only consider profiles and past dialogues to characterize a doctor.