Khai Doan
2024
Fumbling in Babel: An Investigation into ChatGPT’s Language Identification Ability
Wei-Rui Chen
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Ife Adebara
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Khai Doan
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Qisheng Liao
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Muhammad Abdul-Mageed
Findings of the Association for Computational Linguistics: NAACL 2024
ChatGPT has recently emerged as a powerful NLP tool that can carry out a variety of tasks. However, the range of languages ChatGPT can handle remains largely a mystery. To uncover which languages ChatGPT ‘knows’, we investigate its language identification (LID) abilities. For this purpose, we compile Babel-670, a benchmark comprising 670 languages representing 23 language families spoken in five continents. Languages in Babel-670 run the gamut from the very high-resource to the very low-resource. We then study ChatGPT’s (both GPT-3.5 and GPT-4) ability to (i) identify language names and language codes (ii) under zero- and few-shot conditions (iii) with and without provision of a label set. When compared to smaller finetuned LID tools, we find that ChatGPT lags behind. For example, it has poor performance on African languages. We conclude that current large language models would benefit from further development before they can sufficiently serve diverse communities.
2023
The Skipped Beat: A Study of Sociopragmatic Understanding in LLMs for 64 Languages
Chiyu Zhang
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Khai Doan
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Qisheng Liao
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Muhammad Abdul-Mageed
Proceedings of the 2023 Conference on Empirical Methods in Natural Language Processing
Instruction tuned large language models (LLMs), such as ChatGPT, demonstrate remarkable performance in a wide range of tasks. Despite numerous recent studies that examine the performance of instruction-tuned LLMs on various NLP benchmarks, there remains a lack of comprehensive investigation into their ability to understand cross-lingual sociopragmatic meaning (SM), i.e., meaning embedded within social and interactive contexts. This deficiency arises partly from SM not being adequately represented in any of the existing benchmarks. To address this gap, we present SPARROW, an extensive multilingual benchmark specifically designed for SM understanding. SPARROW comprises 169 datasets covering 13 task types across six primary categories (e.g., anti-social language detection, emotion recognition). SPARROW datasets encompass 64 different languages originating from 12 language families representing 16 writing scripts. We evaluate the performance of various multilingual pretrained language models (e.g., mT5) and instruction-tuned LLMs (e.g., BLOOMZ, ChatGPT) on SPARROW through fine-tuning, zero-shot, and/or few-shot learning. Our comprehensive analysis reveals that existing open-source instruction tuned LLMs still struggle to understand SM across various languages, performing close to a random baseline in some cases. We also find that although ChatGPT outperforms many LLMs, it still falls behind task-specific finetuned models with a gap of 12.19 SPARROW score. Our benchmark is available at: https://github.com/UBC-NLP/SPARROW
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