Task-oriented semantic parsing models have achieved strong results in recent years, but unfortunately do not strike an appealing balance between model size, runtime latency, and cross-domain generalizability. We tackle this problem by introducing scenario-based semantic parsing: a variant of the original task which first requires disambiguating an utterance’s “scenario” (an intent-slot template with variable leaf spans) before generating its frame, complete with ontology and utterance tokens. This formulation enables us to isolate coarse-grained and fine-grained aspects of the task, each of which we solve with off-the-shelf neural modules, also optimizing for the axes outlined above. Concretely, we create a Retrieve-and-Fill (RAF) architecture comprised of (1) a retrieval module which ranks the best scenario given an utterance and (2) a filling module which imputes spans into the scenario to create the frame. Our model is modular, differentiable, interpretable, and allows us to garner extra supervision from scenarios. RAF achieves strong results in high-resource, low-resource, and multilingual settings, outperforming recent approaches by wide margins despite, using base pre-trained encoders, small sequence lengths, and parallel decoding.

Autoregressive (AR) encoder-decoder neural networks have proved successful in many NLP problems, including Semantic Parsing – a task that translates natural language to machine-readable parse trees. However, the sequential prediction process of AR models can be slow. To accelerate AR for semantic parsing, we introduce a new technique called TreePiece that tokenizes a parse tree into subtrees and generates one subtree per decoding step. On TOPv2 benchmark, TreePiece shows 4.6 times faster decoding speed than standard AR, and comparable speed but significantly higher accuracy compared to Non-Autoregressive (NAR).

Recent studies find existing self-supervised speech encoders contain primarily acoustic rather than semantic information. As a result, pipelined supervised automatic speech recognition (ASR) to large language model (LLM) systems achieve state-of-the-art results on semantic spoken language tasks by utilizing rich semantic representations from the LLM. These systems come at the cost of labeled audio transcriptions, which is expensive and time-consuming to obtain. We propose a task-agnostic unsupervised way of incorporating semantic information from LLMs into self-supervised speech encoders without labeled audio transcriptions. By introducing semantics, we improve existing speech encoder spoken language understanding (SLU) performance by over 5% on intent classification (IC), with modest gains in named entity resolution (NER) and slot filling (SF), and spoken question answering (SQA) FF1 score by over 2%. Our approach, which uses no ASR data, achieves similar performance as methods trained on over 100 hours of labeled audio transcripts, demonstrating the feasibility of unsupervised semantic augmentations to existing speech encoders.

While large pre-trained language models accumulate a lot of knowledge in their parameters, it has been demonstrated that augmenting it with non-parametric retrieval-based memory has a number of benefits ranging from improved accuracy to data efficiency for knowledge-focused tasks such as question answering. In this work, we apply retrieval-based modeling ideas to the challenging complex task of multi-domain task-oriented semantic parsing for conversational assistants. Our technique, RetroNLU, extends a sequence-to-sequence model architecture with a retrieval component, which is used to retrieve existing similar samples and present them as an additional context to the model. In particular, we analyze two settings, where we augment an input with (a) retrieved nearest neighbor utterances (utterance-nn), and (b) ground-truth semantic parses of nearest neighbor utterances (semparse-nn). Our technique outperforms the baseline method by 1.5% absolute macro-F1, especially at the low resource setting, matching the baseline model accuracy with only 40% of the complete data. Furthermore, we analyse the quality, model sensitivity, and performance of the nearest neighbor retrieval component’s for semantic parses of varied utterance complexity.

Semantic parsing using sequence-to-sequence models allows parsing of deeper representations compared to traditional word tagging based models. In spite of these advantages, widespread adoption of these models for real-time conversational use cases has been stymied by higher compute requirements and thus higher latency. In this work, we propose a non-autoregressive approach to predict semantic parse trees with an efficient seq2seq model architecture. By combining non-autoregressive prediction with convolutional neural networks, we achieve significant latency gains and parameter size reduction compared to traditional RNN models. Our novel architecture achieves up to an 81% reduction in latency on TOP dataset and retains competitive performance to non-pretrained models on three different semantic parsing datasets.

We propose pre-finetuning, an additional large-scale learning stage between language model pre-training and fine-tuning. Pre-finetuning is massively multi-task learning (around 50 datasets, over 4.8 million total labeled examples), and is designed to encourage learning of representations that generalize better to many different tasks. We show that pre-finetuning consistently improves performance for pretrained discriminators (e.g. RoBERTa) and generation models (e.g. BART) on a wide range of tasks (sentence prediction, commonsense reasoning, MRC, etc.), while also significantly improving sample efficiency during fine-tuning. We also show that large-scale multi-tasking is crucial; pre-finetuning can hurt performance when few tasks are used up until a critical point (usually above 15) after which performance improves linearly in the number of tasks.

An effective recipe for building seq2seq, non-autoregressive, task-oriented parsers to map utterances to semantic frames proceeds in three steps: encoding an utterance x, predicting a frame’s length |y|, and decoding a |y|-sized frame with utterance and ontology tokens. Though empirically strong, these models are typically bottlenecked by length prediction, as even small inaccuracies change the syntactic and semantic characteristics of resulting frames. In our work, we propose span pointer networks, non-autoregressive parsers which shift the decoding task from text generation to span prediction; that is, when imputing utterance spans into frame slots, our model produces endpoints (e.g., [i, j]) as opposed to text (e.g., “6pm”). This natural quantization of the output space reduces the variability of gold frames, therefore improving length prediction and, ultimately, exact match. Furthermore, length prediction is now responsible for frame syntax and the decoder is responsible for frame semantics, resulting in a coarse-to-fine model. We evaluate our approach on several task-oriented semantic parsing datasets. Notably, we bridge the quality gap between non-autogressive and autoregressive parsers, achieving 87 EM on TOPv2 (Chen et al. 2020). Furthermore, due to our more consistent gold frames, we show strong improvements in model generalization in both cross-domain and cross-lingual transfer in low-resource settings. Finally, due to our diminished output vocabulary, we observe 70% reduction in latency and 83% reduction in memory at beam size 5 compared to prior non-autoregressive parsers.

The structured representation for semantic parsing in task-oriented assistant systems is geared towards simple understanding of one-turn queries. Due to the limitations of the representation, the session-based properties such as co-reference resolution and context carryover are processed downstream in a pipelined system. In this paper, we propose a semantic representation for such task-oriented conversational systems that can represent concepts such as co-reference and context carryover, enabling comprehensive understanding of queries in a session. We release a new session-based, compositional task-oriented parsing dataset of 20k sessions consisting of 60k utterances. Unlike Dialog State Tracking Challenges, the queries in the dataset have compositional forms. We propose a new family of Seq2Seq models for the session-based parsing above, which also set state-of-the-art in ATIS, SNIPS, TOP and DSTC2. Notably, we improve the best known results on DSTC2 by up to 5 points for slot-carryover.