Recognizing Conflict Opinions in Aspect-level Sentiment Classification with Dual Attention Networks

Xingwei Tan, Yi Cai, Changxi Zhu


Abstract
Aspect-level sentiment classification, which is a fine-grained sentiment analysis task, has received lots of attention these years. There is a phenomenon that people express both positive and negative sentiments towards an aspect at the same time. Such opinions with conflicting sentiments, however, are ignored by existing studies, which design models based on the absence of them. We argue that the exclusion of conflict opinions is problematic, for the reason that it represents an important style of human thinking – dialectic thinking. If a real-world sentiment classification system ignores the existence of conflict opinions when it is designed, it will incorrectly mixed conflict opinions into other sentiment polarity categories in action. Existing models have problems when recognizing conflicting opinions, such as data sparsity. In this paper, we propose a multi-label classification model with dual attention mechanism to address these problems.
Anthology ID:
D19-1342
Volume:
Proceedings of the 2019 Conference on Empirical Methods in Natural Language Processing and the 9th International Joint Conference on Natural Language Processing (EMNLP-IJCNLP)
Month:
November
Year:
2019
Address:
Hong Kong, China
Editors:
Kentaro Inui, Jing Jiang, Vincent Ng, Xiaojun Wan
Venues:
EMNLP | IJCNLP
SIG:
SIGDAT
Publisher:
Association for Computational Linguistics
Note:
Pages:
3426–3431
Language:
URL:
https://aclanthology.org/D19-1342
DOI:
10.18653/v1/D19-1342
Bibkey:
Cite (ACL):
Xingwei Tan, Yi Cai, and Changxi Zhu. 2019. Recognizing Conflict Opinions in Aspect-level Sentiment Classification with Dual Attention Networks. In Proceedings of the 2019 Conference on Empirical Methods in Natural Language Processing and the 9th International Joint Conference on Natural Language Processing (EMNLP-IJCNLP), pages 3426–3431, Hong Kong, China. Association for Computational Linguistics.
Cite (Informal):
Recognizing Conflict Opinions in Aspect-level Sentiment Classification with Dual Attention Networks (Tan et al., EMNLP-IJCNLP 2019)
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https://preview.aclanthology.org/naacl24-info/D19-1342.pdf
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