Recent researches have shown that multi-task instruction tuning after pre-training greatly improves the model’s robustness and transfer ability, which is crucial for building a high-quality dialog system. However, most previous works on multi-task instruction tuning rely heavily on human-defined input format or prompt, which is not optimal in quality and quantity.In this work, we propose to use Task-aware Automatic Prompt generation (TAP) to automatically generate high-quality prompts. Using the high-quality prompts generated, we scale the corpus of the pre-trained conversation model to 122 datasets from 15 dialog-related tasks, resulting in Universal Pre-trained Conversation Model (UniPCM), a powerful foundation model for various conversational tasks and different dialog systems. Extensive experiments have shown that UniPCM is robust to input prompts and capable of various dialog-related tasks. Moreover, UniPCM has strong transfer ability and excels at low resource scenarios, achieving SOTA results on 9 different datasets ranging from task-oriented dialog to open-domain conversation. Furthermore, we are amazed to find that TAP can generate prompts on par with those collected with crowdsourcing.

Large-scale multilingual Pretrained Language Models (mPLMs) yield impressive performance on cross-language tasks, yet significant performance disparities exist across different languages within the same mPLM. Previous studies endeavored to narrow these disparities by supervise fine-tuning the mPLMs with multilingual data.However, obtaining labeled multilingual data is time-consuming, and fine-tuning mPLM with limited labeled multilingual data merely encapsulates the knowledge specific to the labeled data.Therefore, we introduce **ALSACE** to leverage the learned knowledge from the well-performing languages to guide under-performing ones within the same mPLM, eliminating the need for additional labeled multilingual data. Experiments show that ALSACE effectively mitigates language-level performance disparity across various mPLMs while showing the competitive performance on different multilingual NLU tasks, ranging from full resource to limited resource settings. The code for our approach is available at https://github.com/pkunlp-icler/ALSACE.

Distantly-Supervised Named Entity Recognition effectively alleviates the burden of time-consuming and expensive annotation in the supervised setting. But the context-free matching process and the limited coverage of knowledge bases introduce inaccurate and incomplete annotation noise respectively. Previous studies either considered only incomplete one or indiscriminately handle two types of noise with the same strategy. In this paper, we argue that the different causes of two types of noise bring up the requirement of different strategies in model architecture. Therefore, we propose the SANTA to handle these two types of noise separately with (1) Memory-smoothed Focal Loss and Entity-aware KNN to relieve the entity ambiguity problem caused by inaccurate annotation, and (2) Boundary Mixup to alleviate decision boundary shifting problem caused by incomplete annotation and a noise-tolerant loss to improve the model’s robustness. Benefiting from our separate tailored strategies, we confirm in the experiment that the two types of noise are well mitigated.SANTA also achieves a new state-of-the-art on five public datasets.

Incomplete utterance rewriting has recently raised wide attention. However, previous works do not consider the semantic structural information between incomplete utterance and rewritten utterance or model the semantic structure implicitly and insufficiently. To address this problem, we propose a QUEry-Enhanced Network(QUEEN) to solve this problem. Firstly, our proposed query template explicitly brings guided semantic structural knowledge between the incomplete utterance and the rewritten utterance making model perceive where to refer back to or recover omitted tokens. Then, we adopt a fast and effective edit operation scoring network to model the relation between two tokens. Benefiting from extra information and the well-designed network, QUEEN achieves state-of-the-art performance on several public datasets.

Unlabeled Entity Problem (UEP) in Named Entity Recognition (NER) datasets seriously hinders the improvement of NER performance. This paper proposes SCL-RAI to cope with this problem. Firstly, we decrease the distance of span representations with the same label while increasing it for different ones via span-based contrastive learning, which relieves the ambiguity among entities and improves the robustness of the model over unlabeled entities. Then we propose retrieval augmented inference to mitigate the decision boundary shifting problem. Our method significantly outperforms the previous SOTA method by 4.21% and 8.64% F1-score on two real-world datasets.