Hate speech is a critical problem in our society and social media platforms are often an amplifier for this phenomenon. Recently the use of Counter Narratives (informative and non-aggressive responses) has been proposed as a viable solution to counter hateful content that goes beyond simple detection-removal strategies. In this paper we present a novel approach along this line of research, which utilizes the implied statement (bias) expressed in the hate speech to retrieve an appropriate counter narrative. To this end, we first trained and tested several LMs that, given a hateful post, generate the underlying bias and the target group. Then, for the counter narrative selection task, we experimented with several methodologies that either use or not use the implied bias during the process. Experiments show that using the target group information allows the system to better focus on relevant content and that implied statement for selecting counter narratives is better than the corresponding standard approach that does not use it. To our knowledge, this is the first attempt to build an automatic selection tool that uses hate speech implied bias to drive Counter Narrative selection.

Olfaction is a rather understudied sense compared to the other senses. In NLP, however, there have been recent attempts to develop taxonomies and benchmarks specifically designed to capture smell-related information. In this work, we further extend this research line by presenting a supervised system for olfactory information extraction in English. We cast this problem as a token classification task and build a system that identifies smell words, smell sources and qualities. The classifier is then applied to a set of English historical corpora, covering different domains and written in a time period between the 15th and the 20th Century. A qualitative analysis of the extracted data shows that they can be used to infer interesting information about smelly items such as tea and tobacco from a diachronical perspective, supporting historical investigation with corpus-based evidence.

Fighting misinformation is a challenging, yet crucial, task. Despite the growing number of experts being involved in manual fact-checking, this activity is time-consuming and cannot keep up with the ever-increasing amount of fake news produced daily. Hence, automating this process is necessary to help curb misinformation. Thus far, researchers have mainly focused on claim veracity classification. In this paper, instead, we address the generation of justifications (textual explanation of why a claim is classified as either true or false) and benchmark it with novel datasets and advanced baselines. In particular, we focus on summarization approaches over unstructured knowledge (i.e., news articles) and we experiment with several extractive and abstractive strategies. We employed two datasets with different styles and structures, in order to assess the generalizability of our findings. Results show that in justification production summarization benefits from the claim information, and, in particular, that a claim-driven extractive step improves abstractive summarization performances. Finally, we show that although cross-dataset experiments suffer from performance degradation, a unique model trained on a combination of the two datasets is able to retain style information in an efficient manner.

Olfactory references play a crucial role in our memory and, more generally, in our experiences, since researchers have shown that smell is the sense that is most directly connected with emotions. Nevertheless, only few works in NLP have tried to capture this sensory dimension from a computational perspective. One of the main challenges is the lack of a systematic and consistent taxonomy of olfactory information, where concepts are organised also in a multi-lingual perspective. WordNet represents a valuable starting point in this direction, which can be semi-automatically extended taking advantage of Google n-grams and of existing language models. In this work we describe the process that has led to the semi-automatic development of a taxonomy for olfactory information in four languages (English, French, German and Italian), detailing the different steps and the intermediate evaluations. Along with being multi-lingual, the taxonomy also encloses temporal marks for olfactory terms thus making it a valuable resource for historical content analysis. The resource has been released and is freely available.

In this work, we present an extensive study on the use of pre-trained language models for the task of automatic Counter Narrative (CN) generation to fight online hate speech in English. We first present a comparative study to determine whether there is a particular Language Model (or class of LMs) and a particular decoding mechanism that are the most appropriate to generate CNs. Findings show that autoregressive models combined with stochastic decodings are the most promising. We then investigate how an LM performs in generating a CN with regard to an unseen target of hate. We find out that a key element for successful ‘out of target’ experiments is not an overall similarity with the training data but the presence of a specific subset of training data, i. e. a target that shares some commonalities with the test target that can be defined a-priori. We finally introduce the idea of a pipeline based on the addition of an automatic post-editing step to refine generated CNs.

Fighting online hate speech is a challenge that is usually addressed using Natural Language Processing via automatic detection and removal of hate content. Besides this approach, counter narratives have emerged as an effective tool employed by NGOs to respond to online hate on social media platforms. For this reason, Natural Language Generation is currently being studied as a way to automatize counter narrative writing. However, the existing resources necessary to train NLG models are limited to 2-turn interactions (a hate speech and a counter narrative as response), while in real life, interactions can consist of multiple turns. In this paper, we present a hybrid approach for dialogical data collection, which combines the intervention of human expert annotators over machine generated dialogues obtained using 19 different configurations. The result of this work is DIALOCONAN, the first dataset comprising over 3000 fictitious multi-turn dialogues between a hater and an NGO operator, covering 6 targets of hate.

Undermining the impact of hateful content with informed and non-aggressive responses, called counter narratives, has emerged as a possible solution for having healthier online communities. Thus, some NLP studies have started addressing the task of counter narrative generation. Although such studies have made an effort to build hate speech / counter narrative (HS/CN) datasets for neural generation, they fall short in reaching either high-quality and/or high-quantity. In this paper, we propose a novel human-in-the-loop data collection methodology in which a generative language model is refined iteratively by using its own data from the previous loops to generate new training samples that experts review and/or post-edit. Our experiments comprised several loops including diverse dynamic variations. Results show that the methodology is scalable and facilitates diverse, novel, and cost-effective data collection. To our knowledge, the resulting dataset is the only expert-based multi-target HS/CN dataset available to the community.

Recently research has started focusing on avoiding undesired effects that come with content moderation, such as censorship and overblocking, when dealing with hatred online. The core idea is to directly intervene in the discussion with textual responses that are meant to counter the hate content and prevent it from further spreading. Accordingly, automation strategies, such as natural language generation, are beginning to be investigated. Still, they suffer from the lack of sufficient amount of quality data and tend to produce generic/repetitive responses. Being aware of the aforementioned limitations, we present a study on how to collect responses to hate effectively, employing large scale unsupervised language models such as GPT-2 for the generation of silver data, and the best annotation strategies/neural architectures that can be used for data filtering before expert validation/post-editing.

In the context of chit-chat dialogues it has been shown that endowing systems with a persona profile is important to produce more coherent and meaningful conversations. Still, the representation of such personas has thus far been limited to a fact-based representation (e.g. “I have two cats.”). We argue that these representations remain superficial w.r.t. the complexity of human personality. In this work, we propose to make a step forward and investigate stance-based persona, trying to grasp more profound characteristics, such as opinions, values, and beliefs to drive language generation. To this end, we introduce a novel dataset allowing to explore different stance-based persona representations and their impact on claim generation, showing that they are able to grasp abstract and profound aspects of the author persona.

Although there is an unprecedented effort to provide adequate responses in terms of laws and policies to hate content on social media platforms, dealing with hatred online is still a tough problem. Tackling hate speech in the standard way of content deletion or user suspension may be charged with censorship and overblocking. One alternate strategy, that has received little attention so far by the research community, is to actually oppose hate content with counter-narratives (i.e. informed textual responses). In this paper, we describe the creation of the first large-scale, multilingual, expert-based dataset of hate-speech/counter-narrative pairs. This dataset has been built with the effort of more than 100 operators from three different NGOs that applied their training and expertise to the task. Together with the collected data we also provide additional annotations about expert demographics, hate and response type, and data augmentation through translation and paraphrasing. Finally, we provide initial experiments to assess the quality of our data.

We present a novel abstraction framework called FASTDial for designing task oriented dialogue agents, built on top of the OpenDial toolkit. This framework is meant to facilitate prototyping and development of dialogue systems from scratch also by non tech savvy especially when limited training data is available. To this end, we use a generic and simple frame-slots data-structure with pre-defined dialogue policies that allows for fast design and implementation at the price of some flexibility reduction. Moreover, it allows for minimizing programming effort and domain expert training time, by hiding away many implementation details. We provide a system demonstration screencast video in the following link: https://vimeo.com/329840716

End-to-end neural approaches are becoming increasingly common in conversational scenarios due to their promising performances when provided with sufficient amount of data. In this paper, we present a novel methodology to address the interpretability of neural approaches in such scenarios by creating challenge datasets using dialogue self-play over multiple tasks/intents. Dialogue self-play allows generating large amount of synthetic data; by taking advantage of the complete control over the generation process, we show how neural approaches can be evaluated in terms of unseen dialogue patterns. We propose several out-of-pattern test cases each of which introduces a natural and unexpected user utterance phenomenon. As a proof of concept, we built a single and a multiple memory network, and show that these two architectures have diverse performances depending on the peculiar dialogue patterns.

Several NLP studies address the problem of figurative language, but among non-literal phenomena, they have neglected exaggeration. This paper presents a first computational approach to this figure of speech. We explore the possibility to automatically detect exaggerated sentences. First, we introduce HYPO, a corpus containing overstatements (or hyperboles) collected on the web and validated via crowdsourcing. Then, we evaluate a number of models trained on HYPO, and bring evidence that the task of hyperbole identification can be successfully performed based on a small set of semantic features.

Proverbs are commonly metaphoric in nature and the mapping across domains is commonly established in proverbs. The abundance of proverbs in terms of metaphors makes them an extremely valuable linguistic resource since they can be utilized as a gold standard for various metaphor related linguistic tasks such as metaphor identification or interpretation. Besides, a collection of proverbs fromvarious languages annotated with metaphors would also be essential for social scientists to explore the cultural differences betweenthose languages. In this paper, we introduce PROMETHEUS, a dataset consisting of English proverbs and their equivalents in Italian.In addition to the word-level metaphor annotations for each proverb, PROMETHEUS contains other types of information such as the metaphoricity degree of the overall proverb, its meaning, the century that it was first recorded in and a pair of subjective questions responded by the annotators. To the best of our knowledge, this is the first multi-lingual and open-domain corpus of proverbs annotated with word-level metaphors.