There have been various types of pretraining architectures including autoencoding models (e.g., BERT), autoregressive models (e.g., GPT), and encoder-decoder models (e.g., T5). However, none of the pretraining frameworks performs the best for all tasks of three main categories including natural language understanding (NLU), unconditional generation, and conditional generation. We propose a General Language Model (GLM) based on autoregressive blank infilling to address this challenge. GLM improves blank filling pretraining by adding 2D positional encodings and allowing an arbitrary order to predict spans, which results in performance gains over BERT and T5 on NLU tasks. Meanwhile, GLM can be pretrained for different types of tasks by varying the number and lengths of blanks. On a wide range of tasks across NLU, conditional and unconditional generation, GLM outperforms BERT, T5, and GPT given the same model sizes and data, and achieves the best performance from a single pretrained model with 1.25× parameters of BERT Large , demonstrating its generalizability to different downstream tasks.

The few-shot natural language understanding (NLU) task has attracted much recent attention. However, prior methods have been evaluated under a disparate set of protocols, which hinders fair comparison and measuring the progress of the field. To address this issue, we introduce an evaluation framework that improves previous evaluation procedures in three key aspects, i.e., test performance, dev-test correlation, and stability. Under this new evaluation framework, we re-evaluate several state-of-the-art few-shot methods for NLU tasks. Our framework reveals new insights: (1) both the absolute performance and relative gap of the methods were not accurately estimated in prior literature; (2) no single method dominates most tasks with consistent performance; (3) improvements of some methods diminish with a larger pretrained model; and (4) gains from different methods are often complementary and the best combined model performs close to a strong fully-supervised baseline. We open-source our toolkit, FewNLU, that implements our evaluation framework along with a number of state-of-the-art methods.

In recent years, pretrained models revolutionized the paradigm of natural language understanding (NLU), where we append a randomly initialized classification head after the pretrained backbone, e.g. BERT, and finetune the whole model. As the pretrained backbone makes a major contribution to the improvement, we naturally expect a good pretrained classification head can also benefit the training. However, the final-layer output of the backbone, i.e. the input of the classification head, will change greatly during finetuning, making the usual head-only pretraining ineffective. In this paper, we find that parameter-efficient tuning makes a good classification head, with which we can simply replace the randomly initialized heads for a stable performance gain. Our experiments demonstrate that the classification head jointly pretrained with parameter-efficient tuning consistently improves the performance on 9 tasks in GLUE and SuperGLUE.

In this paper, we propose a novel end-to-end framework called KBRD, which stands for Knowledge-Based Recommender Dialog System. It integrates the recommender system and the dialog generation system. The dialog generation system can enhance the performance of the recommendation system by introducing information about users’ preferences, and the recommender system can improve that of the dialog generation system by providing recommendation-aware vocabulary bias. Experimental results demonstrate that our proposed model has significant advantages over the baselines in both the evaluation of dialog generation and recommendation. A series of analyses show that the two systems can bring mutual benefits to each other, and the introduced knowledge contributes to both their performances.

We propose a new CogQA framework for multi-hop reading comprehension question answering in web-scale documents. Founded on the dual process theory in cognitive science, the framework gradually builds a cognitive graph in an iterative process by coordinating an implicit extraction module (System 1) and an explicit reasoning module (System 2). While giving accurate answers, our framework further provides explainable reasoning paths. Specifically, our implementation based on BERT and graph neural network efficiently handles millions of documents for multi-hop reasoning questions in the HotpotQA fullwiki dataset, achieving a winning joint F₁ score of 34.9 on the leaderboard, compared to 23.1 of the best competitor.