Previous research on open-domain question answering (QA) mainly focuses on questions with short answers. However, information-seeking QA often requires various formats of answers depending on the nature of the questions, e.g., why/how questions typically require a long answer. In this paper, we present MoQA, a benchmark for open-domain QA that requires building one system that can provide short, medium, long, and yes/no answers to different questions accordingly. MoQA builds upon Natural Questions with multiple types of questions and additional crowdsourcing efforts to ensure high query quality. We adapt state-of-the-art models, and reveal unique findings in multi-type open-domain QA: (1) For retriever-reader models, training one retriever on all types achieves the overall best performance, but it is challenging to train one reader model to output answers of different formats, or to train a question classifier to distinguish between types; (2) An end-to-end closed-book QA model trained on multiple types struggles with the task across the board; (3) State-of-the-art large language models such as the largest GPT-3 models (Brown et al., 2020; Ouyang et al., 2022) also lag behind open-book QA models. Our benchmark and analysis call for more effort into building versatile open-domain QA models in the future.

Recent developments of dense retrieval rely on quality representations of queries and contexts from pre-trained query and context encoders. In this paper, we introduce TOUR (Test-Time Optimization of Query Representations), which further optimizes instance-level query representations guided by signals from test-time retrieval results. We leverage a cross-encoder re-ranker to provide fine-grained pseudo labels over retrieval results and iteratively optimize query representations with gradient descent. Our theoretical analysis reveals that TOUR can be viewed as a generalization of the classical Rocchio algorithm for pseudo relevance feedback, and we present two variants that leverage pseudo-labels as hard binary or soft continuous labels. We first apply TOUR on phrase retrieval with our proposed phrase re-ranker, and also evaluate its effectiveness on passage retrieval with an off-the-shelf re-ranker. TOUR greatly improves end-to-end open-domain question answering accuracy, as well as passage retrieval performance. TOUR also consistently improves direct re-ranking by up to 2.0% while running 1.3–2.4x faster with an efficient implementation.

Building dense retrievers requires a series of standard procedures, including training and validating neural models and creating indexes for efficient search. However, these procedures are often misaligned in that training objectives do not exactly reflect the retrieval scenario at inference time. In this paper, we explore how the gap between training and inference in dense retrieval can be reduced, focusing on dense phrase retrieval (Lee et al., 2021) where billions of representations are indexed at inference. Since validating every dense retriever with a large-scale index is practically infeasible, we propose an efficient way of validating dense retrievers using a small subset of the entire corpus. This allows us to validate various training strategies including unifying contrastive loss terms and using hard negatives for phrase retrieval, which largely reduces the training-inference discrepancy. As a result, we improve top-1 phrase retrieval accuracy by 2 3 points and top-20 passage retrieval accuracy by 2 4 points for open-domain question answering. Our work urges modeling dense retrievers with careful consideration of training and inference via efficient validation while advancing phrase retrieval as a general solution for dense retrieval.

Recent named entity recognition (NER) models often rely on human-annotated datasets requiring the vast engagement of professional knowledge on the target domain and entities. This work introduces an ask-to-generate approach, which automatically generates NER datasets by asking simple natural language questions to an open-domain question answering system (e.g., “Which disease?”). Despite using fewer training resources, our models solely trained on the generated datasets largely outperform strong low-resource models by 19.5 F1 score across six popular NER benchmarks. Our models also show competitive performance with rich-resource models that additionally leverage in-domain dictionaries provided by domain experts. In few-shot NER, we outperform the previous best model by 5.2 F1 score on three benchmarks and achieve new state-of-the-art performance.

Dense retrieval methods have shown great promise over sparse retrieval methods in a range of NLP problems. Among them, dense phrase retrieval—the most fine-grained retrieval unit—is appealing because phrases can be directly used as the output for question answering and slot filling tasks. In this work, we follow the intuition that retrieving phrases naturally entails retrieving larger text blocks and study whether phrase retrieval can serve as the basis for coarse-level retrieval including passages and documents. We first observe that a dense phrase-retrieval system, without any retraining, already achieves better passage retrieval accuracy (+3-5% in top-5 accuracy) compared to passage retrievers, which also helps achieve superior end-to-end QA performance with fewer passages. Then, we provide an interpretation for why phrase-level supervision helps learn better fine-grained entailment compared to passage-level supervision, and also show that phrase retrieval can be improved to achieve competitive performance in document-retrieval tasks such as entity linking and knowledge-grounded dialogue. Finally, we demonstrate how phrase filtering and vector quantization can reduce the size of our index by 4-10x, making dense phrase retrieval a practical and versatile solution in multi-granularity retrieval.

Pre-trained language models (LMs) have become ubiquitous in solving various natural language processing (NLP) tasks. There has been increasing interest in what knowledge these LMs contain and how we can extract that knowledge, treating LMs as knowledge bases (KBs). While there has been much work on probing LMs in the general domain, there has been little attention to whether these powerful LMs can be used as domain-specific KBs. To this end, we create the BioLAMA benchmark, which is comprised of 49K biomedical factual knowledge triples for probing biomedical LMs. We find that biomedical LMs with recently proposed probing methods can achieve up to 18.51% Acc@5 on retrieving biomedical knowledge. Although this seems promising given the task difficulty, our detailed analyses reveal that most predictions are highly correlated with prompt templates without any subjects, hence producing similar results on each relation and hindering their capabilities to be used as domain-specific KBs. We hope that BioLAMA can serve as a challenging benchmark for biomedical factual probing.

Open-domain question answering has exploded in popularity recently due to the success of dense retrieval models, which have surpassed sparse models using only a few supervised training examples. However, in this paper, we demonstrate current dense models are not yet the holy grail of retrieval. We first construct EntityQuestions, a set of simple, entity-rich questions based on facts from Wikidata (e.g., “Where was Arve Furset born?”), and observe that dense retrievers drastically under-perform sparse methods. We investigate this issue and uncover that dense retrievers can only generalize to common entities unless the question pattern is explicitly observed during training. We discuss two simple solutions towards addressing this critical problem. First, we demonstrate that data augmentation is unable to fix the generalization problem. Second, we argue a more robust passage encoder helps facilitate better question adaptation using specialized question encoders. We hope our work can shed light on the challenges in creating a robust, universal dense retriever that works well across different input distributions.

Open-domain question answering can be reformulated as a phrase retrieval problem, without the need for processing documents on-demand during inference (Seo et al., 2019). However, current phrase retrieval models heavily depend on sparse representations and still underperform retriever-reader approaches. In this work, we show for the first time that we can learn dense representations of phrases alone that achieve much stronger performance in open-domain QA. We present an effective method to learn phrase representations from the supervision of reading comprehension tasks, coupled with novel negative sampling methods. We also propose a query-side fine-tuning strategy, which can support transfer learning and reduce the discrepancy between training and inference. On five popular open-domain QA datasets, our model DensePhrases improves over previous phrase retrieval models by 15%-25% absolute accuracy and matches the performance of state-of-the-art retriever-reader models. Our model is easy to parallelize due to pure dense representations and processes more than 10 questions per second on CPUs. Finally, we directly use our pre-indexed dense phrase representations for two slot filling tasks, showing the promise of utilizing DensePhrases as a dense knowledge base for downstream tasks.

Open-domain question answering can be formulated as a phrase retrieval problem, in which we can expect huge scalability and speed benefit but often suffer from low accuracy due to the limitation of existing phrase representation models. In this paper, we aim to improve the quality of each phrase embedding by augmenting it with a contextualized sparse representation (Sparc). Unlike previous sparse vectors that are term-frequency-based (e.g., tf-idf) or directly learned (only few thousand dimensions), we leverage rectified self-attention to indirectly learn sparse vectors in n-gram vocabulary space. By augmenting the previous phrase retrieval model (Seo et al., 2019) with Sparc, we show 4%+ improvement in CuratedTREC and SQuAD-Open. Our CuratedTREC score is even better than the best known retrieve & read model with at least 45x faster inference speed.

Biomedical named entities often play important roles in many biomedical text mining tools. However, due to the incompleteness of provided synonyms and numerous variations in their surface forms, normalization of biomedical entities is very challenging. In this paper, we focus on learning representations of biomedical entities solely based on the synonyms of entities. To learn from the incomplete synonyms, we use a model-based candidate selection and maximize the marginal likelihood of the synonyms present in top candidates. Our model-based candidates are iteratively updated to contain more difficult negative samples as our model evolves. In this way, we avoid the explicit pre-selection of negative samples from more than 400K candidates. On four biomedical entity normalization datasets having three different entity types (disease, chemical, adverse reaction), our model BioSyn consistently outperforms previous state-of-the-art models almost reaching the upper bound on each dataset.

Many extractive question answering models are trained to predict start and end positions of answers. The choice of predicting answers as positions is mainly due to its simplicity and effectiveness. In this study, we hypothesize that when the distribution of the answer positions is highly skewed in the training set (e.g., answers lie only in the k-th sentence of each passage), QA models predicting answers as positions can learn spurious positional cues and fail to give answers in different positions. We first illustrate this position bias in popular extractive QA models such as BiDAF and BERT and thoroughly examine how position bias propagates through each layer of BERT. To safely deliver position information without position bias, we train models with various de-biasing methods including entropy regularization and bias ensembling. Among them, we found that using the prior distribution of answer positions as a bias model is very effective at reducing position bias, recovering the performance of BERT from 37.48% to 81.64% when trained on a biased SQuAD dataset.

Exposing diverse subword segmentations to neural machine translation (NMT) models often improves the robustness of machine translation as NMT models can experience various subword candidates. However, the diversification of subword segmentations mostly relies on the pre-trained subword language models from which erroneous segmentations of unseen words are less likely to be sampled. In this paper, we present adversarial subword regularization (ADVSR) to study whether gradient signals during training can be a substitute criterion for exposing diverse subword segmentations. We experimentally show that our model-based adversarial samples effectively encourage NMT models to be less sensitive to segmentation errors and improve the performance of NMT models in low-resource and out-domain datasets.

The recent outbreak of the novel coronavirus is wreaking havoc on the world and researchers are struggling to effectively combat it. One reason why the fight is difficult is due to the lack of information and knowledge. In this work, we outline our effort to contribute to shrinking this knowledge vacuum by creating covidAsk, a question answering (QA) system that combines biomedical text mining and QA techniques to provide answers to questions in real-time. Our system also leverages information retrieval (IR) approaches to provide entity-level answers that are complementary to QA models. Evaluation of covidAsk is carried out by using a manually created dataset called COVID-19 Questions which is based on information from various sources, including the CDC and the WHO. We hope our system will be able to aid researchers in their search for knowledge and information not only for COVID-19, but for future pandemics as well.

Existing open-domain question answering (QA) models are not suitable for real-time usage because they need to process several long documents on-demand for every input query, which is computationally prohibitive. In this paper, we introduce query-agnostic indexable representations of document phrases that can drastically speed up open-domain QA. In particular, our dense-sparse phrase encoding effectively captures syntactic, semantic, and lexical information of the phrases and eliminates the pipeline filtering of context documents. Leveraging strategies for optimizing training and inference time, our model can be trained and deployed even in a single 4-GPU server. Moreover, by representing phrases as pointers to their start and end tokens, our model indexes phrases in the entire English Wikipedia (up to 60 billion phrases) using under 2TB. Our experiments on SQuAD-Open show that our model is on par with or more accurate than previous models with 6000x reduced computational cost, which translates into at least 68x faster end-to-end inference benchmark on CPUs. Code and demo are available at nlp.cs.washington.edu/denspi

Recently, open-domain question answering (QA) has been combined with machine comprehension models to find answers in a large knowledge source. As open-domain QA requires retrieving relevant documents from text corpora to answer questions, its performance largely depends on the performance of document retrievers. However, since traditional information retrieval systems are not effective in obtaining documents with a high probability of containing answers, they lower the performance of QA systems. Simply extracting more documents increases the number of irrelevant documents, which also degrades the performance of QA systems. In this paper, we introduce Paragraph Ranker which ranks paragraphs of retrieved documents for a higher answer recall with less noise. We show that ranking paragraphs and aggregating answers using Paragraph Ranker improves performance of open-domain QA pipeline on the four open-domain QA datasets by 7.8% on average.