Rethinking Stateful Tool Use in Multi-Turn Dialogues: Benchmarks and Challenges

Hongru Wang, Wenyu Huang, Yufei Wang, Yuanhao Xi, Jianqiao Lu, Huan Zhang, Nan Hu, Zeming Liu, Jeff Z. Pan, Kam-Fai Wong


Abstract
Existing benchmarks that assess Language Models (LMs) as Language Agents (LAs) for tool use primarily focus on stateless, single-turn interactions or partial evaluations, such as tool selection in a single turn, overlooking the inherent stateful nature of interactions in multi-turn applications. To fulfill this gap, we propose DialogTool, a multi-turn dialogue dataset with stateful tool interactions considering the whole life cycle of tool use, across six key tasks in three stages: 1) tool creation; 2) tool utilization: tool awareness, tool selection, tool execution; and 3) role-consistent response: response generation and role play. Furthermore, we build VirtualMobile – an embodied virtual mobile evaluation environment to simulate API calls and assess the robustness of the created APIs. Taking advantage of these artifacts, we conduct comprehensive evaluation on 13 distinct open- and closed-source LLMs and provide detailed analysis at each stage, revealing that the existing state-of-the-art LLMs still cannot perform well to use tools over long horizons .
Anthology ID:
2025.findings-acl.284
Volume:
Findings of the Association for Computational Linguistics: ACL 2025
Month:
July
Year:
2025
Address:
Vienna, Austria
Editors:
Wanxiang Che, Joyce Nabende, Ekaterina Shutova, Mohammad Taher Pilehvar
Venue:
Findings
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
5433–5453
Language:
URL:
https://preview.aclanthology.org/mtsummit-25-ingestion/2025.findings-acl.284/
DOI:
10.18653/v1/2025.findings-acl.284
Bibkey:
Cite (ACL):
Hongru Wang, Wenyu Huang, Yufei Wang, Yuanhao Xi, Jianqiao Lu, Huan Zhang, Nan Hu, Zeming Liu, Jeff Z. Pan, and Kam-Fai Wong. 2025. Rethinking Stateful Tool Use in Multi-Turn Dialogues: Benchmarks and Challenges. In Findings of the Association for Computational Linguistics: ACL 2025, pages 5433–5453, Vienna, Austria. Association for Computational Linguistics.
Cite (Informal):
Rethinking Stateful Tool Use in Multi-Turn Dialogues: Benchmarks and Challenges (Wang et al., Findings 2025)
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PDF:
https://preview.aclanthology.org/mtsummit-25-ingestion/2025.findings-acl.284.pdf