With the rise of online retail, customer reviews have become a critical factor in shaping purchasing decisions. The sheer volume of customer reviews being generated continuously presents a challenge for consumers who must sift through an overwhelming amount of feedback. To address this issue, we introduce RevieWeaver, a novel framework that extracts key product features and provides concise review summaries. Our innovative approach not only scales efficiently to 30 million reviews but also ensures reproducibility and controllability. Moreover, it delivers unbiased and reliable assessments of products that accurately reflect the input reviews.

Typing every character in a text message may require more time or effort than strictly necessary. Skipping spaces or other characters may be able to speed input and reduce a user’s physical input effort. This can be particularly important for people with motor impairments. In a large crowdsourced study, we found workers frequently abbreviated text by omitting mid-word vowels. We designed a recognizer optimized for expanding noisy abbreviated input where users often omit spaces and mid-word vowels. We show using neural language models for selecting conversational-style training text and for rescoring the recognizer’s n-best sentences improved accuracy. On noisy touchscreen data collected from hundreds of users, we found accurate abbreviated input was possible even if a third of characters was omitted. Finally, in a study where users had to dwell for a second on each key, sentence abbreviated input was competitive with a conventional keyboard with word predictions. After practice, users wrote abbreviated sentences at 9.6 words-per-minute versus word input at 9.9 words-per-minute.

Making good letter or word predictions can help accelerate the communication of users of high-tech AAC devices. This is particularly important for real-time person-to-person conversations. We investigate whether per forming speech recognition on the speaking-side of a conversation can improve language model based predictions. We compare the accuracy of three plausible microphone deployment options and the accuracy of two commercial speech recognition engines (Google and IBM Watson). We found that despite recognition word error rates of 7-16%, our ensemble of N-gram and recurrent neural network language models made predictions nearly as good as when they used the reference transcripts.