Since Labov’s foundational 1964 work on the social stratification of language, linguistics has dedicated concerted efforts towards understanding the relationships between socio-demographic factors and language production and perception. Despite the large body of evidence identifying significant relationships between socio-demographic factors and language production, relatively few of these factors have been investigated in the context of NLP technology. While age and gender are well covered, Labov’s initial target, socio-economic class, is largely absent. We survey the existing Natural Language Processing (NLP) literature and find that only 20 papers even mention socio-economic status. However, the majority of those papers do not engage with class beyond collecting information of annotator-demographics. Given this research lacuna, we provide a definition of class that can be operationalised by NLP researchers, and argue for including socio-economic class in future language technologies.

The field of sociolinguistics has studied factors affecting language use for the last century. Labov (1964) and Bernstein (1960) showed that socioeconomic class strongly influences our accents, syntax and lexicon. However, despite growing concerns surrounding fairness and bias in Natural Language Processing (NLP), there is a dearth of studies delving into the effects it may have on NLP systems. We show empirically that NLP systems’ performance is affected by speakers’ SES, potentially disadvantaging less-privileged socioeconomic groups. We annotate a corpus of 95K utterances from movies with social class, ethnicity and geographical language variety and measure the performance of NLP systems on three tasks: language modelling, automatic speech recognition, and grammar error correction. We find significant performance disparities that can be attributed to socioeconomic status as well as ethnicity and geographical differences. With NLP technologies becoming ever more ubiquitous and quotidian, they must accommodate all language varieties to avoid disadvantaging already marginalised groups. We argue for the inclusion of socioeconomic class in future language technologies.

Longstanding data labeling practices in machine learning involve collecting and aggregating labels from multiple annotators. But what should we do when annotators disagree? Though annotator disagreement has long been seen as a problem to minimize, new perspectivist approaches challenge this assumption by treating disagreement as a valuable source of information. In this position paper, we examine practices and assumptions surrounding the causes of disagreement–some challenged by perspectivist approaches, and some that remain to be addressed–as well as practical and normative challenges for work operating under these assumptions. We conclude with recommendations for the data labeling pipeline and avenues for future research engaging with subjectivity and disagreement.

Natural language processing research has begun to embrace the notion of annotator subjectivity, motivated by variations in labelling. This approach understands each annotator’s view as valid, which can be highly suitable for tasks that embed subjectivity, e.g., sentiment analysis. However, this construction may be inappropriate for tasks such as hate speech detection, as it affords equal validity to all positions on e.g., sexism or racism. We argue that the conflation of hate and offence can invalidate findings on hate speech, and call for future work to be situated in theory, disentangling hate from its orthogonal concept, offence.

Improving multilingual language models capabilities in low-resource languages is generally difficult due to the scarcity of large-scale data in those languages. In this paper, we relax the reliance on texts in low-resource languages by using multilingual lexicons in pretraining to enhance multilingual capabilities. Specifically, we focus on zero-shot sentiment analysis tasks across 34 languages, including 6 high/medium-resource languages, 25 low-resource languages, and 3 code-switching datasets. We demonstrate that pretraining using multilingual lexicons, without using any sentence-level sentiment data, achieves superior zero-shot performance compared to models fine-tuned on English sentiment datasets, and large language models like GPT–3.5, BLOOMZ, and XGLM. These findings are observable for unseen low-resource languages to code-mixed scenarios involving high-resource languages.

Dual use, the intentional, harmful reuse of technology and scientific artefacts, is an ill-defined problem within the context of Natural Language Processing (NLP). As large language models (LLMs) have advanced in their capabilities and become more accessible, the risk of their intentional misuse becomes more prevalent. To prevent such intentional malicious use, it is necessary for NLP researchers and practitioners to understand and mitigate the risks of their research. Hence, we present an NLP-specific definition of dual use informed by researchers and practitioners in the field. Further, we propose a checklist focusing on dual-use in NLP, that can be integrated into existing conference ethics-frameworks. The definition and checklist are created based on a survey of NLP researchers and practitioners.

Hate speech detection has been the subject of high research attention, due to the scale of content created on social media. In spite of the attention and the sensitive nature of the task, privacy preservation in hate speech detection has remained under-studied. The majority of research has focused on centralised machine learning infrastructures which risk leaking data. In this paper, we show that using federated machine learning can help address privacy the concerns that are inherent to hate speech detection while obtaining up to 6.81% improvement in terms of F1-score.

Automated dialogue or conversational systems are anthropomorphised by developers and personified by users. While a degree of anthropomorphism is inevitable, conscious and unconscious design choices can guide users to personify them to varying degrees. Encouraging users to relate to automated systems as if they were human can lead to transparency and trust issues, and high risk scenarios caused by over-reliance on their outputs. As a result, natural language processing researchers have investigated the factors that induce personification and develop resources to mitigate such effects. However, these efforts are fragmented, and many aspects of anthropomorphism have yet to be explored. In this paper, we discuss the linguistic factors that contribute to the anthropomorphism of dialogue systems and the harms that can arise thereof, including reinforcing gender stereotypes and conceptions of acceptable language. We recommend that future efforts towards developing dialogue systems take particular care in their design, development, release, and description; and attend to the many linguistic cues that can elicit personification by users.

Addressing hate speech in online spaces has been conceptualized as a classification task that uses Natural Language Processing (NLP) techniques. Through this conceptualization, the hate speech detection task has relied on common conventions and practices from NLP. For instance, inter-annotator agreement is conceptualized as a way to measure dataset quality and certain metrics and benchmarks are used to assure model generalization. However, hate speech is a deeply complex and situated concept that eludes such static and disembodied practices. In this position paper, we critically reflect on these methodologies for hate speech detection, we argue that many conventions in NLP are poorly suited for the problem and encourage researchers to develop methods that are more appropriate for the task.

The use of emojis affords a visual modality to, often private, textual communication.The task of predicting emojis however provides a challenge for machine learning as emoji use tends to cluster into the frequently used and the rarely used emojis.Much of the machine learning research on emoji use has focused on high resource languages and has conceptualised the task of predicting emojis around traditional server-side machine learning approaches.However, traditional machine learning approaches for private communication can introduce privacy concerns, as these approaches require all data to be transmitted to a central storage.In this paper, we seek to address the dual concerns of emphasising high resource languages for emoji prediction and risking the privacy of people’s data.We introduce a new dataset of 118k tweets (augmented from 25k unique tweets) for emoji prediction in Hindi, and propose a modification to the federated learning algorithm, CausalFedGSD, which aims to strike a balance between model performance and user privacy. We show that our approach obtains comparative scores with more complex centralised models while reducing the amount of data required to optimise the models and minimising risks to user privacy.

Hate speech detection models are typically evaluated on held-out test sets. However, this risks painting an incomplete and potentially misleading picture of model performance because of increasingly well-documented systematic gaps and biases in hate speech datasets. To enable more targeted diagnostic insights, recent research has thus introduced functional tests for hate speech detection models. However, these tests currently only exist for English-language content, which means that they cannot support the development of more effective models in other languages spoken by billions across the world. To help address this issue, we introduce Multilingual HateCheck (MHC), a suite of functional tests for multilingual hate speech detection models. MHC covers 34 functionalities across ten languages, which is more languages than any other hate speech dataset. To illustrate MHC’s utility, we train and test a high-performing multilingual hate speech detection model, and reveal critical model weaknesses for monolingual and cross-lingual applications.

Ethics is one of the longest standing intellectual endeavors of humanity. In recent years, the fields of AI and NLP have attempted to address issues of harmful outcomes in machine learning systems that are made to interface with humans. One recent approach in this vein is the construction of NLP morality models that can take in arbitrary text and output a moral judgment about the situation described. In this work, we offer a critique of such NLP methods for automating ethical decision-making. Through an audit of recent work on computational approaches for predicting morality, we examine the broader issues that arise from such efforts. We conclude with a discussion of how machine ethics could usefully proceed in NLP, by focusing on current and near-future uses of technology, in a way that centers around transparency, democratic values, and allows for straightforward accountability.

Evaluating bias, fairness, and social impact in monolingual language models is a difficult task. This challenge is further compounded when language modeling occurs in a multilingual context. Considering the implication of evaluation biases for large multilingual language models, we situate the discussion of bias evaluation within a wider context of social scientific research with computational work. We highlight three dimensions of developing multilingual bias evaluation frameworks: (1) increasing transparency through documentation, (2) expanding targets of bias beyond gender, and (3) addressing cultural differences that exist between languages. We further discuss the power dynamics and consequences of training large language models and recommend that researchers remain cognizant of the ramifications of developing such technologies.