One of the challenges faced by conversational agents is their inability to identify unstated presumptions of their users’ commands, a task trivial for humans due to their common sense. In this paper, we propose a zero-shot commonsense reasoning system for conversational agents in an attempt to achieve this. Our reasoner uncovers unstated presumptions from user commands satisfying a general template of if-(state), then-(action), because-(goal). Our reasoner uses a state-of-the-art transformer-based generative commonsense knowledge base (KB) as its source of background knowledge for reasoning. We propose a novel and iterative knowledge query mechanism to extract multi-hop reasoning chains from the neural KB which uses symbolic logic rules to significantly reduce the search space. Similar to any KBs gathered to date, our commonsense KB is prone to missing knowledge. Therefore, we propose to conversationally elicit the missing knowledge from human users with our novel dynamic question generation strategy, which generates and presents contextualized queries to human users. We evaluate the model with a user study with human users that achieves a 35% higher success rate compared to SOTA.

Computing devices have recently become capable of interacting with their end users via natural language. However, they can only operate within a limited “supported” domain of discourse and fail drastically when faced with an out-of-domain utterance, mainly due to the limitations of their semantic parser. In this paper, we propose a semantic parser that generalizes to out-of-domain examples by learning a general strategy for parsing an unseen utterance through adapting the logical forms of seen utterances, instead of learning to generate a logical form from scratch. Our parser maintains a memory consisting of a representative subset of the seen utterances paired with their logical forms. Given an unseen utterance, our parser works by looking up a similar utterance from the memory and adapting its logical form until it fits the unseen utterance. Moreover, we present a data generation strategy for constructing utterance-logical form pairs from different domains. Our results show an improvement of up to 68.8% on one-shot parsing under two different evaluation settings compared to the baselines.