Automatic Detection of Vague Words and Sentences in Privacy Policies

Logan Lebanoff, Fei Liu


Abstract
Website privacy policies represent the single most important source of information for users to gauge how their personal data are collected, used and shared by companies. However, privacy policies are often vague and people struggle to understand the content. Their opaqueness poses a significant challenge to both users and policy regulators. In this paper, we seek to identify vague content in privacy policies. We construct the first corpus of human-annotated vague words and sentences and present empirical studies on automatic vagueness detection. In particular, we investigate context-aware and context-agnostic models for predicting vague words, and explore auxiliary-classifier generative adversarial networks for characterizing sentence vagueness. Our experimental results demonstrate the effectiveness of proposed approaches. Finally, we provide suggestions for resolving vagueness and improving the usability of privacy policies.
Anthology ID:
D18-1387
Volume:
Proceedings of the 2018 Conference on Empirical Methods in Natural Language Processing
Month:
October-November
Year:
2018
Address:
Brussels, Belgium
Editors:
Ellen Riloff, David Chiang, Julia Hockenmaier, Jun’ichi Tsujii
Venue:
EMNLP
SIG:
SIGDAT
Publisher:
Association for Computational Linguistics
Note:
Pages:
3508–3517
Language:
URL:
https://aclanthology.org/D18-1387
DOI:
10.18653/v1/D18-1387
Bibkey:
Cite (ACL):
Logan Lebanoff and Fei Liu. 2018. Automatic Detection of Vague Words and Sentences in Privacy Policies. In Proceedings of the 2018 Conference on Empirical Methods in Natural Language Processing, pages 3508–3517, Brussels, Belgium. Association for Computational Linguistics.
Cite (Informal):
Automatic Detection of Vague Words and Sentences in Privacy Policies (Lebanoff & Liu, EMNLP 2018)
Copy Citation:
PDF:
https://preview.aclanthology.org/ml4al-ingestion/D18-1387.pdf