Existing evaluations of tool learning primarily focus on validating the alignment of selected tools for large language models (LLMs) with expected outcomes. However, these approaches rely on a limited set of scenarios where answers can be pre-determined. Furthermore, a sole emphasis on outcomes disregards the complex capabilities required for LLMs to effectively use tools. To tackle this issue, we propose ToolEyes, a fine-grained system tailored for the evaluation of the LLMs’ tool learning capabilities in authentic scenarios. The system meticulously examines seven real-world scenarios, analyzing five dimensions crucial to LLMs in tool learning: format alignment, intent comprehension, behavior planning, tool selection, and answer organization. Additionally, ToolEyes incorporates a tool library boasting approximately 600 tools, serving as an intermediary between LLMs and the physical world. Evaluations involving ten LLMs across three categories reveal a preference for specific scenarios and limited cognitive abilities in tool learning. Intriguingly, expanding the model size even exacerbates the hindrance to tool learning. The code and data are available at https://github.com/Junjie-Ye/ToolEyes.

Process-driven dialogue systems, which operate under strict predefined process constraints, are essential in customer service and equipment maintenance scenarios. Although Large Language Models (LLMs) have shown remarkable progress in dialogue and reasoning, they still struggle to solve these strictly constrained dialogue tasks. To address this challenge, we construct Process Flow Dialogue (PFDial) dataset, which contains 12,705 high-quality Chinese dialogue instructions derived from 440 flowcharts containing 5,055 process nodes. Based on PlantUML specification, each UML flowchart is converted into atomic dialogue units i.e., structured five-tuples. Experimental results demonstrate that a 7B model trained with merely 800 samples, and a 0.5B model trained on total data both can surpass 90% accuracy. Additionally, the 8B model can surpass GPT-4o up to 43.88% with an average of 11.00%. We further evaluate models’ performance on challenging backward transitions in process flows and conduct an in-depth analysis of various dataset formats to reveal their impact on model performance in handling decision and sequential branches. The data is released in https://github.com/KongLongGeFDU/PFDial.

Large language models (LLMs) achieve remarkable advancements by leveraging tools to interact with environments, a critical step toward generalized AI. However, the standard supervised fine-tuning (SFT) approach, which relies on large-scale datasets, often overlooks task-specific characteristics in tool use, leading to performance bottlenecks. To address this issue, we analyze three existing LLMs and uncover key insights: training data can inadvertently impede tool-use behavior, token importance is distributed unevenly, and errors in tool calls fall into a small set of categories. Building on these findings, we propose TL-Training, a task-feature-based framework that mitigates the effects of suboptimal training data, dynamically adjusts token weights to prioritize key tokens during SFT, and incorporates a robust reward mechanism tailored to error categories, optimized through proximal policy optimization. We validate TL-Training by training CodeLLaMA-2-7B and evaluating it on four open-source test sets. Our results demonstrate that the LLM trained by our method matches or surpasses both open- and closed-source LLMs in tool-use performance using only 1,217 training data points. Additionally, our method enhances robustness in noisy environments and improves general task performance, offering a scalable and efficient paradigm for tool-use training in LLMs. Code and data are available at https://github.com/Junjie-Ye/TL-Training.

Tool learning is widely acknowledged as a foundational approach or deploying large language models (LLMs) in real-world scenarios. While current research primarily emphasizes leveraging tools to augment LLMs, it frequently neglects emerging safety considerations tied to their application. To fill this gap, we present ToolSword, a comprehensive framework dedicated to meticulously investigating safety issues linked to LLMs in tool learning. Specifically, ToolSword delineates six safety scenarios for LLMs in tool learning, encompassing malicious queries and jailbreak attacks in the input stage, noisy misdirection and risky cues in the execution stage, and harmful feedback and error conflicts in the output stage. Experiments conducted on 11 open-source and closed-source LLMs reveal enduring safety challenges in tool learning, such as handling harmful queries, employing risky tools, and delivering detrimental feedback, which even GPT-4 is susceptible to. Moreover, we conduct further studies with the aim of fostering research on tool learning safety. The data will be released upon acceptance of the paper.

Tool learning has generated widespread interest as a vital means of interaction between Large Language Models (LLMs) and the physical world. Current research predominantly emphasizes LLMs’ capacity to utilize tools in well-structured environments while overlooking their stability when confronted with the inevitable noise of the real world. To bridge this gap, we introduce *RoTBench*, a multi-level benchmark for evaluating the robustness of LLMs in tool learning. Specifically, we establish five external environments, each featuring varying levels of noise (i.e., Clean, Slight, Medium, Heavy, and Union), providing an in-depth analysis of the model’s resilience across three critical phases: tool selection, parameter identification, and content filling. Experiments involving six widely-used models underscore the urgent necessity for enhancing the robustness of LLMs in tool learning. For instance, the performance of GPT-4 even drops significantly from 80.00 to 58.10 when there is no substantial change in manual accuracy. More surprisingly, the noise correction capability inherent in the GPT family paradoxically impedes its adaptability in the face of mild noise. In light of these findings, we propose RoTTuning, a strategy that enriches the diversity of training environments to bolster the robustness of LLMs in tool learning. The code and data are available at https://github.com/Junjie-Ye/RoTBench.

Task-oriented dialogue (TOD) systems aim to efficiently handle task-oriented conversations, including information collection. How to utilize TOD accurately, efficiently and effectively for information collection has always been a critical and challenging task. Recent studies have demonstrated that Large Language Models (LLMs) excel in dialogue, instruction generation, and reasoning, and can significantly enhance the performance of TOD through fine-tuning. However, current datasets primarily cater to user-led systems and are limited to predefined specific scenarios and slots, thereby necessitating improvements in the proactiveness, diversity, and capabilities of TOD. In this study, we present a detailed multi-domain task-oriented data construction process for conversations, and a Chinese dialogue dataset generated based on this process, **TransferTOD**, which authentically simulates human-computer dialogues in 30 popular life service scenarios. Leveraging this dataset, we trained a model using full-parameter fine-tuning called **TransferTOD-7B**, showcasing notable abilities in slot filling and questioning. Our work has demonstrated its strong generalization capabilities in various downstream scenarios, significantly enhancing both data utilization efficiency and system performance. The data is released in https://github.com/KongLongGeFDU/TransferTOD.