Current Large Language Model (LLM) evaluation frameworks utilize the same static prompt template across all models under evaluation. This differs from the common industry practice of using prompt optimization (PO) techniques to optimize the prompt for each model to maximize application performance. In this paper, we investigate the effect of PO towards LLM evaluations. Our results on public academic and internal industry benchmarks show that PO greatly affects the final ranking of models. This highlights the importance of practitioners performing PO per model when conducting evaluations to choose the best model for a given task.

With the rapid emergence of novel capabilities in Large Language Models (LLMs), the need for rigorous multilingual and multiculturalbenchmarks that are integrated has become more pronounced. Though existing LLM benchmarks are capable of evaluating specificcapabilities of LLMs in English as well as in various mid- to low-resource languages, including those in the Southeast Asian (SEA)region, a comprehensive and culturally representative evaluation suite for the SEA languages has not been developed thus far.Here, we present SEA-HELM, a holistic linguistic and cultural LLM evaluation suite that emphasises SEA languages, comprisingfive core pillars: (1) NLP CLASSICS, (2) LLM-SPECIFICS, (3) SEA LINGUISTICS, (4) SEA CULTURE, (5) SAFETY. SEA-HELMcurrently supports Filipino, Indonesian, Tamil, Thai, and Vietnamese. We also introduce the SEA-HELM leaderboard, which allows users to understand models’ multilingual and multicultural performance in a systematic and user-friendly manner. We make the SEA-HELM evaluation code publicly available.

The advancement of large language models (LLMs) has led to a greater challenge of having a rigorous and systematic evaluation of complex tasks performed, especially in enterprise applications. Therefore, LLMs need to be benchmarked with enterprise datasets for a variety of NLP tasks. This work explores benchmarking strategies focused on LLM evaluation, with a specific emphasis on both English and Japanese. The proposed evaluation framework encompasses 25 publicly available domain-specific English benchmarks from diverse enterprise domains like financial services, legal, climate, cyber security, and 2 public Japanese finance benchmarks. The diverse performance of 8 models across different enterprise tasks highlights the importance of selecting the right model based on the specific requirements of each task. Code and prompts are available on GitHub.