Retrieval-augmented generation (RAG) aims to reduce hallucinations by grounding responses in external context, yet large language models (LLMs) still frequently introduce unsupported information or contradictions even when provided with relevant context. This paper presents two complementary efforts at Vectara to measure and benchmark LLM faithfulness in RAG. First, we describe our original hallucination leaderboard, which has tracked hallucination rates for LLMs since 2023 using our HHEM hallucination detection model. Motivated by limitations observed in current hallucination detection methods, we introduce FaithJudge, an LLM-as-a-judge framework that leverages a pool of diverse human-annotated hallucination examples to substantially improve the automated hallucination evaluation of LLMs. We introduce an enhanced hallucination leaderboard centered on FaithJudge that benchmarks LLMs on RAG faithfulness in summarization, question-answering, and data-to-text generation tasks. FaithJudge enables a more reliable benchmarking of LLM hallucinations in RAG and supports the development of more trustworthy generative AI systems: https://github.com/vectara/FaithJudge.

Traditional retrieval-augmented generation (RAG) benchmarks evaluate systems using heuristic-based metrics, but these require human preferences as the ground truth for reference. In contrast, arena-based benchmarks, where systems compete against each other, require an expensive large language model (LLM) as a judge for a reliable evaluation. We present a simple efficient technique to combine the best of both worlds. The idea is to train a surrogate judge using heuristic metrics as input, to output the LLM as a judge prediction.In our work, we develop MIRAGE-Bench, a synthetic arena-based RAG benchmark for 18 diverse languages on Wikipedia focused on multilingual answer generation evaluation. It extensively couples both heuristic features and LLM as a judge for evaluation. We benchmark 19 multilingual LLMs, and observe a high correlation (Kendall Tau (𝜏) = 0.909) using our surrogate judge and between GPT-4o as a teacher using the Bradley-Terry framework. Our results show proprietary and large open-source LLMs currently dominate on MIRAGE-Bench. Our code and datasets are made publicly available here: https://github.com/vectara/mirage-bench.

Summarization is one of the most common tasks performed by large language models (LLMs), especially in applications like Retrieval-Augmented Generation (RAG). However, existing evaluations of hallucinations in LLM-generated summaries, and evaluations of hallucination detection models both suffer from a lack of diversity and recency in the LLM and LLM families considered. This paper introduces FaithBench, a summarization hallucination benchmark comprising challenging hallucinations made by 10 modern LLMs from 8 different families, with ground truth annotations by human experts. “Challenging” here means summaries on which popular, state-of-the-art hallucination detection models, including GPT-4o-as-a-judge, disagreed on. Our results show GPT-4o and GPT-3.5-Turbo produce the least hallucinations. However, most state-of-the-art hallucination detection models have near 50% accuracies on FaithBench, indicating lots of room for future improvement.